Contract Data Management & Operations SpecialistAbout the company
A global data centre operator is seeking a Contract Data Management & Operations Specialist to support the integrity, governance, and operational effectiveness of its contract landscape. This role sits within the Legal, Risk, Sustainability & Compliance function and plays a critical part in ensuring contract data accuracy, compliance, and accessibility across the organisation.
About the Role
This position focuses on contract data management, contract lifecycle system oversight, and operational support for contract processes. You will act as a key point of contact for contract data and CLM-related queries, supporting internal stakeholders while maintaining high standards of data quality, governance, and compliance.
Contract Data Management & Maintenance
- Oversee the organisation, abstraction, storage, and retrieval of contract data and legal documentation.
- Monitor and supervise data automatically captured in the Contract Lifecycle Management (CLM) system, ensuring accuracy and completeness.
- Accurately input and maintain customer contract data, including start and end dates, terms and conditions, pricing, and relevant customer details.
- Accurately input and manage vendor contract data, including non-standard vendor agreements and commercial terms.
- Process and maintain updates to contract records, including contract status, renewal metrics, contract value, and identified trends or issues.
- Ensure contract data accuracy, consistency, and reliability in line with company-wide data governance standards.
- Identify, investigate, and resolve data entry errors or inconsistencies.
- Support the maintenance of contract data models and system definitions.
- Contribute to data quality monitoring initiatives and system standardisation.
- Identify dependencies between data, processes, and systems.
- Maintain an up-to-date data dictionary to ensure consistent contract data definitions across the organisation.
Contract Operations Support
- Act as the first point of contact for CLM and contract-related queries, including:
- Contract hierarchy and structure
- Contract template selection
- Data validation and access management
- Support the end-to-end contracting process, including signature coordination and secure document storage.
- Ensure contract data is accurately abstracted and maintained throughout the contract lifecycle.
Compliance
- Ensure adherence to internal SLAs for contract data management and reporting.
- Comply with data protection regulations and internal policies for the secure handling of confidential and sensitive information.
- Support the wider contract management team as required.
- Work closely with cross-functional teams to ensure integrated contract data management and alignment with organisational objectives.
Qualifications
- Completed degree in Business Administration, Legal Studies, Information Systems, or a related discipline.
- Experience in contract management, CLM administration, or paralegal support is preferred.
- Solid understanding of data management principles and data governance.
- Fluency in English and German (written and spoken).
- Proven ability to meet internal service level agreements (SLAs).
- Strong attention to detail and ability to manage high volumes of data accurately.
- Collaborative, adaptable, and comfortable working in a dynamic environment.
Required Skills
- Contract lifecycle management (CLM) systems and contract data administration.
- High-level accuracy in data entry and quality control.
- Strong organisational and documentation skills.
- Stakeholder communication and cross-functional collaboration.
- Understanding of compliance and data protection requirements.
Equal Opportunity Statement
A global data centre operator is committed to fostering a diverse and inclusive workplace and encourages applications from all qualified candidates.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting