Contract & Claim Manager

TenneT; Arnhem; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Health insurance

Internet and home office allowance

Sports compensation

Pension (ABP)

43 vacation days

Training programs

Job summary

TenneT is seeking a Contract & Claim Manager to oversee contractual and commercial risks on complex offshore projects in the Netherlands. You will manage claims, negotiate variations, and collaborate with internal teams to ensure reliable, affordable and sustainable energy delivery.

The role sits in the Offshore organization, within a Portfolio department, with a couple of days onsite in Arnhem and extensive interaction with stakeholders across Europe.

Qualifications

• Bachelor’s or Master’s degree in a legal, technical or commercial discipline.
• Approximately 5–8 years of experience in Contract Management or Claims Management.
• Solid knowledge of FIDIC contracts, preferably including the Silver Book.
• Experience on large-scale infrastructure or construction projects with variations, delay and entitlement assessment.
• Experience across the full project lifecycle, procurement through commissioning.
• Strong analytical and stakeholder management skills.
• Excellent English, both written and spoken.

Responsibilities

• Manage and administer contractual and claims matters throughout the project lifecycle.
• Co-develop and implement claim management strategies to minimize exposure while maintaining contractor relations.
• Prepare, assess and negotiate variation orders and claims with contractors.
• Maintain robust claim files, registers and contractual correspondence.
• Collaborate with Project Management, Finance, Supply Chain, Legal and contractors to deliver project outcomes.

Skills

Contract management

Claims management

Stakeholder management

Risk assessment

English language

Education

Bachelor’s or Master’s degree (legal/technical/commercial)

Tools

FIDIC contracts

Silver Book

Job description

Keeping the Netherlands energized is our mission. In this role, you ensure that contractual agreements, commercial interests and project outcomes are effectively managed. Together with your team, you will work on complex infrastructure projects that contribute to a reliable and sustainable energy system.

Jouw rol

As a Contract & Claim Manager, you are responsible for managing contractual and commercial risks within complex offshore projects, ensuring that the Netherlands can continue to rely on reliable, affordable and sustainable energy.

Your Responsibilities

• Manage and administer contractual and claims matters throughout the project lifecycle, ensuring contractual compliance, timely identification of risks, and effective preparation, substantiation, and resolution of claims.
• Co-develop and implement claim management strategies, ensuring that TenneT’s contractual and commercial exposure is minimized while maintaining constructive relationships with contractors.
• Prepare, assess and negotiate variation orders and claims with contractors, ensuring that contractual changes are appropriately managed and documented.
• Establish and maintain robust claim files, registers and contractual correspondence, ensuring that decisions are well substantiated and defensible.
• Enhance contract and claim management awareness within project teams and collaborate closely with Project Management, Finance, Supply Chain Management, Legal, Asset Management and contractors to achieve successful project outcomes.

You will operate within TenneT’s Offshore organization, consisting of nearly 700 professionals. The role is part of the GE Seatrium Portfolio department of approximately 60 colleagues within Project Delivery. You will work closely with two fellow Contract Managers and interact with a broad range of internal and external stakeholders. While contractual compliance is essential, long-term partnerships remain at the heart of the approach. By fostering transparency, constructive dialogue and mutual understanding, you help prevent disputes and contribute to sustainable collaboration with contractors.

Waar kom je terecht

Offshore is responsible for the development, construction, and management of the offshore electricity grid. With the North Sea as the green engine of the energy transition, Offshore plays a clear and vital role within TenneT’s organisational structure. The Offshore division manages the entire lifecycle of all TenneT offshore installations, from development and realisation to maintenance and handover to the Operate division. A crucial task is the construction of 2 GW offshore ‘sockets’, which collect and transport generated wind energy to the mainland.

Jouw profiel & achtergrond

Experience & Skills

• A Bachelor's or Master's degree, preferably in a legal, technical or commercial discipline.
• Approximately 5 to 8 years of experience in Contract Management, Claim Management or a comparable role involving contract and claim administration.
• Solid knowledge of FIDIC contracts, preferably including the Silver Book.
• Proven experience in contract and/or claims management on large-scale infrastructure or construction projects, with a solid understanding of contracts, variations, delay, disruption, and entitlement assessment.
• Experience across the full project lifecycle, from procurement through execution and commissioning.
• Strong analytical capabilities and the ability to assess contractual and commercial risks.
• Excellent stakeholder management and communication skills.
• Excellent verbal and written communication skills in English.
• Willingness to travel internationally when required, both within Europe and occasionally beyond. The team comes together a couple of days a week at Arnhem Rijnpoort.

Competencies

Managing Complexity - You quickly grasp complex contractual issues, identify underlying interests and risks, and translate them into practical solutions that support project objectives and protect TenneT’s interests.

Organizational Awareness - You understand the dynamics of large project organizations, effectively navigate stakeholder interests and build the right connections to obtain information, align perspectives and achieve results.

Ownership - You take responsibility for contractual and claim-related matters, drive issues to closure and ensure that commitments are fulfilled while maintaining focus on project outcomes.

Collaboration - You build and maintain constructive relationships with colleagues, contractors and other stakeholders, creating an environment where cooperation leads to better results.

Judgement - You carefully assess facts, contractual provisions and risks, enabling you to provide balanced and well-founded recommendations in complex situations.

Result Orientation - You maintain focus on priorities, monitor progress and take action when required, ensuring that contractual objectives and project milestones are achieved.

This role falls within the Supply Chain Management Specialist job profile, ensuring clarity for both you and TenneT regarding the responsibilities, expectations and growth opportunities associated with the position.

Arbeidsvoorwaarden

TenneT offers you the opportunity to contribute to a sustainable energy future. Together with colleagues, partners, and stakeholders, you will work on innovative solutions that enable the energy transition. We provide an environment where your growth is central.

We offer you:

• A permanent contract with a two-month probation period, based on 40 hours per week.
• 43 vacation days per year.
• A solid pension via ABP: TenneT pays 70% of your premium.
• Additional benefits such as health insurance, internet, and sports compensation.
• Hybrid working, including an internet and home office allowance.
• Support for your vitality, with a contribution to a sports subscription and health insurance.
• Development opportunities through TenneT’s training programs to continue expanding your knowledge and skills.