Commercial Lead - Cutr SaaS

Cutr; Netherlands; On-site; EUR 90,000 - 150,000; Full time

Job summary

Cutr is seeking an entrepreneurial Commercial Lead to own the commercial side of the product. You’ll spend your week winning new customers, onboarding them, driving adoption in their daily workflows, and growing accounts over time.

You’ll work with the CEO, strategy, and product to build the business and then build the team. You’ll stay with customers post-sale, help them expand their business on our webshop platform, and create playbooks, feedback loops, and repeatable motions to scale.

Qualifications

• Experience in early‑stage enterprise sales with measurable outcomes.
• Entrepreneurial approach; comfortable with ambiguity and ownership.
• Background in B2B SaaS, manufacturing, or operations‑heavy sales is advantageous.

Responsibilities

• Build and manage outbound sales funnel with cross‑functional teams.
• Run discovery calls, demos, and close new customers.
• Onboard customers and guide them to first successful usage.
• Own the customer relationship from contract to growth.
• Drive adoption, retention, and expansion.
• Diagnose adoption or usage issues and resolve them.
• Provide customer insights to GTM and product strategy.
• Develop repeatable sales and account management playbooks.

Skills

Enterprise sales

Entrepreneurial mindset

Operational mindset

B2B SaaS experience

Dutch & English fluency

Job description

At Cutr we're looking for an entrepreneurial Commercial Lead to join our team.

About the job

Cutr’s mission is to bring a modern data and technology layer to a deeply traditional industry. Our industries run on complex, high-value work, but much of it is still powered by manual order intakes, tribal knowledge, and fragmented systems. We’re building the webshop for custom orders, the only one that understands how physical things get made.

We’ve built a running product with founding customers and we’re looking for a lead to build out the go-to-market with us.

This is a highly entrepreneurial role, you would own the commercial side of the entire product. You’d spend your week winning new customers, onboarding them, driving real adoption in their daily workflows, and growing those accounts over time. This is a high-impact, high-ownership role across sales, operations, and customer success. You’d be working with the CEO, strategy, and product to build the business and then build the team.

You won’t just close deals and hand them off — you’ll stay with customers post-sale and help them expand their business on our platform. You’ll spend time in customer conversations, demos, site visits, and follow-ups, while also building structure: playbooks, feedback loops, and repeatable motions that help the webshop scale.

If you enjoy combining external-facing work with structured problem‑solving, and you’re motivated to own a business yourself, and build the strategy from the bottoms up, this role is for you.

What you’ll do

• Build and run the outbound sales funnel, work with Growth on inbound.
• Run discovery, demos, and close new customers
• Onboard customers and guide them through first successful usage
• Own the customer relationship from contract to account growth
• Drive adoption, attainment, retention, and expansion
• Diagnose and resolve adoption or usage issues
• Feed customer insights back into GTM and product strategy
• Build repeatable sales and account management playbooks – scale what works

What we’re looking for

• Comfort and experience with early‑stage enterprise sales
• Entrepreneurialism – you’re the boss and don’t mind the ambiguity
• Operational mindset, detail‑oriented, commercially accountable
• Experience in B2B SaaS, manufacturing, or operations‑heavy sales is a plus
• Dutch & English language compulsory, German a plus!

Apply for the job

Do you want to join our team as our new Commercial Lead – Cutr Webshop? Then we’d love to hear about you!