Commercial Administrative Assistant

Koeka; Amstelveen; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Informal working environment

Room for initiative

Team events and outings

Job summary

Koeka is a baby textile brand looking for a Commercial Administrative Assistant to help run our commercial and administrative processes. You’ll handle orders, invoicing, customer contact and AR management, while working closely with the sales team to ensure professional, prompt service.

You’ll be accurate, organised and proactive, taking responsibility for your own work in a friendly, entrepreneurial team environment. Dutch and English proficiency is required.

Qualifications

• Commercial and customer-oriented mindset required.
• Accurate, organised with eye for detail.
• Comfortable with numbers and administrative tasks.
• Excellent communication with customers and colleagues.
• Independent worker but a strong team player.
• Experience in an administrative, commercial inside sales or financial role is a plus.
• Good command of Dutch and English (written and spoken).

Responsibilities

• Process, check and follow up on customer orders.
• Answer customer questions by email and phone.
• Maintain and update customer information and sales data.
• Prepare and process quotations and order confirmations.
• Prepare and check invoices.
• Manage accounts receivable and follow up on outstanding invoices.
• Provide after-sales service and resolve administrative queries.
• Support the sales team with day-to-day activities.
• Maintain stock and product information.
• Support preparation of trade shows and other commercial activities.
• Think along and help improve administrative and commercial processes.

Skills

Commercial mindset

Customer-oriented

Attention to detail

Team player

Proactive

Initiative

Job description

Not only a great job, but also a really fun company to work for.

Koeka is a baby textile brand. We design our own products with one clear mission: to bring more calm into the lives of parents and children.

We are a small, close-knit and friendly team where you’ll have the opportunity to be entrepreneurial, take responsibility and grow together with us.

Who are we looking for?

As a Commercial Administrative Assistant , you will play an important role within Koeka. You will help ensure that our commercial and administrative processes run smoothly. From processing orders and maintaining customer contact to invoicing and accounts receivable management: you keep an overview and make sure everything is taken care of.

You are accurate, organised and comfortable taking responsibility for your own work. At the same time, you enjoy communicating with customers and colleagues. You think along, notice when something isn’t quite right and like to take initiative and solve things independently.

You will work closely with our sales team and support them with their day-to-day activities, ensuring that our customers receive professional and prompt service.

What will you be doing?

• Processing, checking and following up on customer orders
• Answering customer questions by email and phone
• Maintaining and updating customer information and sales data
• Preparing and processing quotations and order confirmations
• Preparing and checking invoices
• Managing accounts receivable and following up on outstanding invoices
• Providing excellent after-sales service and resolving administrative customer queries
• Supporting the sales team with day-to-day activities
• Maintaining stock and product information
• Supporting the preparation of trade shows and other commercial activities
• Thinking along with us and helping improve administrative and commercial processes

Who are you?

• You have a commercial and customer-oriented mindset
• You are accurate, organised and have an eye for detail
• You enjoy working with numbers and administrative tasks
• You communicate easily and professionally with customers and colleagues
• You are able to work independently, but are also a real team player
• You are proactive, solution-oriented and happy to take initiative
• Experience in an administrative, commercial inside sales or financial role is a plus
• Experience with accounts receivable management is an advantage
• An affinity with baby, children's and lifestyle products is a bonus
• You have a good command of both Dutch and English, both written and spoken
• You are comfortable working with computers and pick up new systems quickly

What do we offer?

• A varied role combining administration, customer contact and commercial activities
• An important position within a young and growing brand
• Plenty of room for your own initiative and responsibility
• An informal working environment within a close-knit and friendly team
• A varied role where no two days are the same
• Fun drinks, team events and company outings