Commercial Admin & Customer Service Specialist

Koeka; Amstelveen; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Informal working environment

Room for initiative

Team events and outings

Job summary

Koeka is a baby textile brand looking for a Commercial Administrative Assistant to help run our commercial and administrative processes. You’ll handle orders, invoicing, customer contact and AR management, while working closely with the sales team to ensure professional, prompt service.

You’ll be accurate, organised and proactive, taking responsibility for your own work in a friendly, entrepreneurial team environment. Dutch and English proficiency is required.

Qualifications

• Commercial and customer-oriented mindset required.
• Accurate, organised with eye for detail.
• Comfortable with numbers and administrative tasks.
• Excellent communication with customers and colleagues.
• Independent worker but a strong team player.
• Experience in an administrative, commercial inside sales or financial role is a plus.
• Good command of Dutch and English (written and spoken).

Responsibilities

• Process, check and follow up on customer orders.
• Answer customer questions by email and phone.
• Maintain and update customer information and sales data.
• Prepare and process quotations and order confirmations.
• Prepare and check invoices.
• Manage accounts receivable and follow up on outstanding invoices.
• Provide after-sales service and resolve administrative queries.
• Support the sales team with day-to-day activities.
• Maintain stock and product information.
• Support preparation of trade shows and other commercial activities.
• Think along and help improve administrative and commercial processes.

Skills

Commercial mindset

Customer-oriented

Attention to detail

Team player

Proactive

Initiative

Job description

Koeka is a baby textile brand looking for a Commercial Administrative Assistant to help run our commercial and administrative processes. You’ll handle orders, invoicing, customer contact and AR management, while working closely with the sales team to ensure professional, prompt service.

You’ll be accurate, organised and proactive, taking responsibility for your own work in a friendly, entrepreneurial team environment. Dutch and English proficiency is required.