Client Lead

Scooperz; Breda; On-site; EUR 80,000 - 120,000; Full time

Job summary

Scooperz is a global, creator-first agency based in Breda, Netherlands, specializing in influencer marketing and social media. You will lead a portfolio of Dutch accounts from our Breda HQ, driving long-term success and commercial performance while coordinating with internal teams and hub offices in Amsterdam and Paris.

With a strong background in social media or influencer marketing, you guide clients, strengthen partnerships, and ensure clear, structured execution across all workstreams.

Qualifications

• 7+ years of agency experience in social media/influencer marketing.
• Experience leading key accounts and strategic client relations.
• Highly organized and structured working style.
• Comfortable guiding and supporting internal and external teams.

Responsibilities

• Main point of contact for day-to-day client communication and relationship building.
• Plan, coordinate and oversee delivery across projects with social and influencer teams.
• Translate client needs into clear proposals and growth opportunities with Sales.
• Mentor and guide the Social & Influencer team in Breda and collaborate with Amsterdam/Paris hubs.
• Ensure commercial performance and alignment on scope, timing, and priorities.

Skills

Agency experience

Social media marketing

Influencer marketing

Key account leadership

Team leadership

Organization

Job description

Scooperz is a global, creator-first agency at the intersection of influencer marketing, social media, and talent management. We combine cultural insight, creativity, and data to deliver campaigns that make a real impact for top brands and creators worldwide.

Since 2011, we’ve been a social-first agency pushing the boundaries of influencer and social marketing. From our offices in Amsterdam, Breda and Paris we collaborate with ambitious global brands and top-tier creators.

This role is based in our HQ, our Breda office, right above the Central Station. With its inspiring design and event space, it’s the perfect hub where creativity, culture, and ambition meet.

Our Expertise

• Influencer Marketing – Brand & creator collaborations
• Talent Management – Exclusive creator representation
• Social Media – Always-on social strategy & community management
• Content Production – Social-first content creation

The role

As Client Lead at Scooperz’ Breda, you lead a portfolio of (predominantly Dutch) accounts and are responsible for their long-term success, stability, and commercial performance. You ensure that our work not only meets the highest quality standards, but also contributes to sustainable growth for both the client and the agency.

With a strong background in social media and/or influencer marketing at an agency, you guide clients, strengthen partnerships, and create clarity in complex stakeholder environments.

You are responsible for managing the commercial performance of your accounts. You translate long-term ambitions into actionable plans, challenge briefs where needed, and ensure scope, priorities, and expectations remain aligned. From account development to contributing to new business proposals, you drive progress with confidence and commercial sharpness.

You are also the one with your “boots on the ground” when it comes to execution across Social Media and Influencer Marketing. With strong project management and planning skills, you ensure a smooth and structured delivery across all workstreams. You keep oversight, align teams, and proactively resolve bottlenecks to maintain momentum and quality. At the same time, you are hands‑on when needed, not afraid to roll up your sleeves, step in, and make sure things get done.

In addition, you play a key role in guiding and mentoring the Social & Influencer team in Breda. You create clarity, set priorities, and support the team in delivering their best work, while fostering a collaborative and positive team dynamic. As a key point of contact for both clients and internal teams, you act as a trusted advisor to clients, a mentor to your team, closely collaborating with management. You bring structure, decisiveness, and perspective, knowing when to collaborate and when to take the lead.

• Clients / brands: a multi-client portfolio of local heroes, mainly Dutch clients
• Delivery: executed by social and influencer expert teams; you coordinate priorities, planning and client communication
• Role: a hands‑on client services position where you are actively involved in the execution of projects, alongside coordinating and guiding teams

Purpose of the role

You help ensure the portfolio:

• grows through strong client relationships and high client satisfaction
• remains commercially healthy and well‑managed
• runs smoothly by addressing risks early
• delivers consistent quality and builds client confidence

Key responsibilities

Client management

• Main point of contact for day-to-day client communication
• Build strong relationships with key stakeholders
• Keep communication clear, structured and proactive
• Manage expectations around scope, timing and delivery
• Create clarity in ways of working and priorities
• Keep track of the commercial performance of your accounts
• Contribute to client plans and identify growth opportunities with the Sales team
• Translate client needs into clear proposals and next steps
• Development of scopes and proposals

Delivery

• Plan and coordinate internal teams to ensure smooth delivery across projects
• Stay close to execution and actively contribute where needed
• Align priorities, timelines and expectations across teams and clients
• Flag risks early and help keep projects on track
• Ensure clear reporting and a structured, proactive client experience
• Guide and mentor the Social & Influencer team throughout delivery
• Collaborate closely with the Amsterdam and Paris hub to ensure alignment
• You bring 7+ years of experience within an agency
• Work experience within the field of social media and/or influencer marketing is a must
• You are experienced with leading key accounts and strategic client relations
• You are highly organized and structured
• You are comfortable guiding and supporting teams, working closely with both internal as external teams