Client-Facing AI Engineer, Data Intelligence (Remote)

NewRocket; Netherlands; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

NewRocket is seeking a hands-on Forward Deployed AI Engineer with a strong foundation in Data Intelligence to design, build, test, and deploy enterprise AI solutions. You will work directly with client stakeholders and delivery teams to translate business challenges into production-ready solutions that connect Claude and other AI technologies with ServiceNow and structured data.

The role emphasizes data discovery, ingestion, transformation, quality, access controls, retrieval, RAG, evaluation,

Responsibilities

• Data Intelligence & AI Solution Delivery Partner directly with client business, data, technology, security, and ServiceNow stakeholders to identify high-value AI and Data Intelligence use cases.
• Translate client requirements into practical technical designs, prototypes, production implementations, and iterative delivery plans.
• Build AI-enabled applications and workflows that use trusted enterprise data to support knowledge discovery, employee assistance, service operations, customer service, document intelligence, decision support, and workflow automation.
• Develop reusable Data Intelligence components, accelerators, integration patterns, and implementation playbooks that can be applied across client engagements.
• Support the full solution lifecycle-from discovery, data assessment, and proof of concept through implementation, testing, production rollout, monitoring, and continuous improvement.
• Communicate solution designs, technical tradeoffs, risks, findings, and recommendations clearly to technical and non-technical client stakeholders.
• Enterprise Data Foundations Design and implement pipelines to ingest, transform, enrich, index, and retrieve structured and unstructured enterprise data.
• Connect AI solutions to approved enterprise data sources, including ServiceNow, knowledge bases, document repositories, collaboration platforms, databases, data warehouses, data lakes, and third-party SaaS systems.
• Support data profiling, data-quality assessment, schema mapping, metadata enrichment, classification, normalization, deduplication, and data lineage activities.
• Work with client data owners and governance teams to define appropriate data access, retention, privacy, security, and usage controls.
• Build data integration workflows using APIs, SQL, ETL/ELT tools, event-driven patterns, middleware, and custom servic

Job description

NewRocket is seeking a hands-on Forward Deployed AI Engineer with a strong foundation in Data Intelligence to design, build, test, and deploy enterprise AI solutions. You will work directly with client stakeholders and delivery teams to translate business challenges into production-ready solutions that connect Claude and other AI technologies with ServiceNow and structured data.

The role emphasizes data discovery, ingestion, transformation, quality, access controls, retrieval, RAG, evaluation,