Client Experience Manager — Multi-Clinic (Amsterdam)

UNDO | Tattoo Removal; Amsterdam; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Vacation pay

Employee discount on treatments

Travel expenses for distances of 10 km

Additional vacation days

Job summary

Undo | Tattoo Removal is seeking an enthusiastic office manager to be the friendly first point of contact for clients across our Amsterdam clinics. You’ll ensure every client feels heard and supported, and you’ll drive a consistently high-class client experience.

Based in downtown Amsterdam, you’ll collaborate with teams in the Netherlands, Sweden, and the UK to grow our client base and optimize day-to-day operations.

Qualifications

• Experience in customer support, preferably in the beauty, retail, or hospitality industry.
• Excellent communication skills in Dutch and English.
• A business-oriented mindset with good computer skills.
• An interest in tattoo removal.

Responsibilities

• Be the first point of contact for clients and ensure they feel heard and supported.
• Drive a consistent, high-quality client experience across our clinics.
• Collaborate with colleagues in Sweden and the UK on a daily basis.
• Support expansion of the client base and day-to-day office operations.

Skills

Customer support experience

Dutch language proficiency

English language proficiency

Business-minded

Computer skills

Interest in tattoo removal

Job description

Undo | Tattoo Removal is seeking an enthusiastic office manager to be the friendly first point of contact for clients across our Amsterdam clinics. You’ll ensure every client feels heard and supported, and you’ll drive a consistently high-class client experience.

Based in downtown Amsterdam, you’ll collaborate with teams in the Netherlands, Sweden, and the UK to grow our client base and optimize day-to-day operations.