Cell & Gene Therapy Logistics Coordinator

UPS; Hoofddorp; On-site; EUR 40,000 - 55,000; Full time

Job summary

UPS Marken Healthcare Precision Logistics seeks an operator to support Cell & Gene shipments from the Netherlands. The role focuses on enabling frontline healthcare shipments, coordinating packaging, tracking and regulatory steps to ensure secure delivery of therapies.

You will work with multiple partners to ensure smooth movements and timely updates, contributing to a high level of customer service in a fast-paced logistics environment.

Responsibilities

• Support the Cell & Gene team with daily operations and liaise with Control Tower Coordinators regarding shipments.
• Use technology to monitor, manage and control shipments as required.
• Collaborate with LSPs, branches and depots to arrange shipment solutions.
• Prepare and arrange packaging and equipment per COPs/SOPs for Cell & Gene projects.
• Coordinate and dispatch drivers for collections and deliveries, ensuring on-time performance and proper documentation (GDP).
• Work with regulatory to ensure trade compliance for all Import/Export shipments.
• Book shipments with airlines and integrators for best routing of Cell & Gene shipments.
• Ensure proper handling and storage of shipments with airlines and ground facilities.
• Label and prepare exports and meet airline cut-off times for international shipments.
• Ensure Marken Maestro system data entry and milestones are up-to-date (departure, arrival, customs clearance).
• Send pre-alerts to Marken branches and service providers; confirm receipt and instructions.
• Perform pre- and post-flight shipment checks and liaise with airlines/handling agents in case of delays.
• Escalate issues or delays to Cell & Gene Management Team.

Job description

UPS Marken Healthcare Precision Logistics seeks an operator to support Cell & Gene shipments from the Netherlands. The role focuses on enabling frontline healthcare shipments, coordinating packaging, tracking and regulatory steps to ensure secure delivery of therapies.

You will work with multiple partners to ensure smooth movements and timely updates, contributing to a high level of customer service in a fast-paced logistics environment.