Campaign Manager, Digital Engagement (Hybrid)

Exact; Delft; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Home office allowance

13-month bonus

International working environment

Job summary

Exact in the Netherlands is seeking a Campaign Manager to translate customer needs into effective digital campaigns and to ensure the right information reaches the right customers through the right channels.

You will collaborate with customer journey specialists, data specialists, content writers, and product teams within the Digital Engagement Team to deliver a consistent, personalised customer experience that drives satisfaction, adoption and retention.

Qualifications

• Bachelor's or master's degree in Marketing, Communications, Digital or related field.
• 3+ years of experience in Marketing, Customer Success, or a similar environment.
• Customer-centric mindset with strong understanding of customer needs.
• Experience with digital campaigns, customer journeys or marketing automation.
• Strong project management and stakeholder management skills.
• Analytical thinker with keen attention to detail.
• Affinity with technology, digitalisation and AI.
• Proficiency in Dutch and English.

Responsibilities

• Develop and optimize digital campaigns.
• Define the right message for the right customer segment.
• Coordinate campaign execution with various stakeholders.
• Ensure quality, timing and consistency across multiple channels.
• Analyze results and translate insights into improvements.
• Actively contribute to enhancing the digital customer journey.

Skills

Project management

Stakeholder management

Analytical skills

Customer-centricity

Digital campaigns

AI affinity

Dutch & English

Education

Bachelor's or Master's degree in Marketing/Communications/Digital or related field

Tools

Marketing automation

Job description

Exact in the Netherlands is seeking a Campaign Manager to translate customer needs into effective digital campaigns and to ensure the right information reaches the right customers through the right channels.

You will collaborate with customer journey specialists, data specialists, content writers, and product teams within the Digital Engagement Team to deliver a consistent, personalised customer experience that drives satisfaction, adoption and retention.