Campaign Manager, Digital Engagement & AI Campaigns

Exact Software; Delft; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Home office allowance

Travel reimbursement

Holiday allowance

13th month bonus

Pension plan

Hybrid work

Training opportunities

Job summary

Exact Software in the Netherlands is seeking a Campaign Manager for the Digital Engagement Team. You translate customer needs and business goals into effective digital campaigns, ensuring the right information reaches the right audience through the right channel.

You will collaborate with customer journey specialists, data specialists, content writers and product teams to create a consistent, personalised customer experience that drives satisfaction, adoption and retention.

Qualifications

• Bachelor’s or master’s degree in Marketing, Communications, Digital or related field
• At least 3 years of experience in Marketing, Customer Success, Customer Communications or a similar environment
• Strong customer centricity and thorough understanding of customer needs
• Experience with digital campaigns, customer journeys or marketing automation
• Strong project management and stakeholder management skills
• Analytical skills and a keen eye for detail
• Affinity with technology, digitalisation and AI
• Good command of both Dutch and English

Responsibilities

• Develop and optimize digital campaigns
• Define the right message for the right customer segment
• Coordinate campaign execution with various stakeholders
• Ensure quality, timing and consistency across multiple channels
• Analyse results and translate insights into improvements
• Actively contribute to enhancing the digital customer journey

Job description

Exact Software in the Netherlands is seeking a Campaign Manager for the Digital Engagement Team. You translate customer needs and business goals into effective digital campaigns, ensuring the right information reaches the right audience through the right channel.

You will collaborate with customer journey specialists, data specialists, content writers and product teams to create a consistent, personalised customer experience that drives satisfaction, adoption and retention.