Business Process Specialist Maasvlakte

A.P. Moller - Maersk; Rotterdam; On-site; EUR 55,000 - 85,000; Full time

Job summary

Maersk Maasvlakte II Site in Rotterdam is seeking a Business Process Specialist to drive operational excellence through performance management, process governance, and systems optimization within the site.

You will partner with site leadership, translate data into insights, lead improvement projects, develop standard work, and support WMS and related applications while coaching teams in continuous improvement.

Qualifications

• Bachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Business Administration, or related field.
• Experience in logistics, warehousing, supply chain operations, or operational excellence environments.
• Strong analytical and problem-solving skills with the ability to convert data into business insights.
• Experience working with operational KPIs, reporting, and performance management.
• Experience working with Warehouse Management Systems (WMS) and other operational applications.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to manage multiple priorities in a dynamic operational environment.
• Fluent in English; proficiency in Dutch is a plus.

Responsibilities

• Monitor and analyse operational performance via KPIs, reporting, and data analysis.
• Lead continuous improvement initiatives to boost productivity, quality, service, and performance.
• Develop, maintain, and standardize processes and work instructions.
• Support the effective use and optimization of WMS and related applications.
• Lead or support cross-functional projects and strategic initiatives with stakeholders.
• Deliver training and coaching to promote ownership and operational excellence.

Skills

Analytics

Problem-solving

KPI reporting

Stakeholder management

WMS

Communication

English fluent

Dutch familiarity

Education

Bachelor's degree in Industrial Engineering

Tools

Power BI

Excel

Power Automate

SQL

Job description

Job Description Summary

As a Business Process Specialist, you will be part of the Business Support team, responsible for driving operational excellence through performance management, process governance, systems optimization, and continuous improvement. Acting as a key partner to site leadership, you will support data-driven decision-making, operational standardization, and the successful execution of strategic and operational initiatives across the Maersk Maasvlakte II Site.

Why Join Maersk?

At Maersk, your career journey is truly global. No matter your aspirations, we offer exciting opportunities within an international and dynamic work environment. From your very first day, you’ll experience the diversity and pace of our global operations.

We are deeply committed to supporting your professional development and career progression. Through advanced digital learning platforms, we ensure our employees stay ahead in a rapidly evolving technological landscape.

Maersk is on a mission to become The Global Integrator of Logistics - connecting and simplifying global supply chains to better serve our customers.

By joining us, you’ll be part of an innovative transformation toward becoming a truly customer-centric organization, dedicated to meeting the unique needs of every client.

This position is based at our state-of-the-art Cross Dock facility in Maasvlakte II.

Key Responsibilities

• Performance Management & Analytics: Monitor and analyse operational performance through KPIs, reporting, and data analysis. Translate operational data into actionable insights, identify improvement opportunities, and support business reviews to enable data-driven decision-making across the site.
• Continuous Improvement: Identify inefficiencies, process deviations, and performance gaps within warehouse operations. Lead and support improvement initiatives using structured problem-solving methodologies to enhance productivity, quality, service, and operational performance.
• Process Governance & Documentation: Develop, maintain, and standardize operational processes, procedures, and work instructions. Ensure critical business processes are documented, aligned with operational requirements, consistently applied, and continuously improved across the site.
• Systems Optimization: Support the effective use and continuous improvement of Warehouse Management Systems and related operational applications. Lead and support the testing, validation, implementation, and optimization of system functionalities to improve operational effectiveness and user experience.
• Project Management: Lead or support cross-functional projects and strategic initiatives aimed at improving operational performance, customer outcomes, and business growth. Coordinate stakeholders, manage actions and timelines, and ensure successful implementation of agreed solutions.
• Training & Capability Development: Support the development operational capabilities by delivering training, sharing best practices, and coaching users on systems, processes, and continuous improvement methodologies. Promote a culture of ownership, learning, and operational excellence throughout the site.

Qualifications

• Bachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Business Administration, or a related field.
• Experience in logistics, warehousing, supply chain operations, or operational excellence environments.
• Strong analytical and problem-solving skills with the ability to convert data into business insights.
• Experience working with operational KPIs, reporting, and performance management.
• Experience working with Warehouse Management Systems (WMS) and other operational applications.
• Strong communication, facilitation, and stakeholder management skills, with the ability to influence across different functions and organizational levels.
• Ability to manage multiple priorities in a dynamic operational environment.
• Fluent in English, proficiency in Dutch is a plus

Preferred

• Experience with process improvement methodologies such as Lean, Six Sigma, or Operational Excellence.
• Experience with project management and cross-functional initiatives.
• Knowledge of Power BI, Excel, Power Automate, SQL, or similar tools.

The job is located on our site in Rotterdam Maasvlakte II

As part of our pre-employment screening, we ask you to provide a VOG (Certificate of Conduct).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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