Business Intelligence & Sales Support Manager

L'OREAL GROUP; Hoofddorp; On-site; EUR 70,000 - 100,000; Full time

Job summary

L'Oréal Dermatological Beauty in the Netherlands seeks a Business Intelligence & Sales Support Manager to steer commercial performance for the Benelux division. You will lead a 6-person Trade & Sales Support team, delivering automated dashboards and guiding key account managers.

Reporting to the Commercial Director, you’ll deploy Power BI dashboards, drive data transformation, monitor NPS for pharmacy and mass retail partners, and collaborate across supply chain, digital, and marketing to ensure

Qualifications

• Master’s degree preferred with 3–5 years of relevant experience.
• Strong track record in commercial data analysis and retail dynamics.
• Advanced Power BI and Excel skills with BI modelling experience.
• Fluent English; Dutch is an asset.

Responsibilities

• Deliver automated dashboards tracking sell-in, sell-out, and stock-in-trade across Benelux.
• Partner with Finance and Directors to arbitrate forecasts and trade terms.
• Drive data transformation by deploying Power BI dashboards for key projects.
• Monitor NPS and identify growth opportunities for pharmacy and mass retail partners.
• Collaborate with supply chain, digital, and marketing to ensure data consistency across brands.

Skills

Commercial Acumen

Data Analytics

Transversal Collaboration

Project Management

English Proficiency

Education

Master's degree

Tools

Power BI

Excel

Job description

Business Intelligence & Sales Support Manager - L'Oréal Dermatological Beauty

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

You steer commercial performance for the LDB Benelux division, translating raw numbers into clear sales strategies. Reporting to the Commercial Director, you lead a 6-person Trade & Sales Support team to empower key account managers and channel leads.

• Deliver automated commercial dashboards, tracking sell-in, sell-out, and stock-in-trade targets across Belgium and the Netherlands.
• Partner with Finance and Commercial Directors to arbitrate commercial trade terms, forecasts, and landing numbers.
• Drive data transformation by deploying Power BI dashboards and supporting the roll-out of projects like NEO and the LPS B2B platform.
• Monitor customer satisfaction across channels, analysing NPS results to spot actionable growth opportunities for our pharmacy and mass retail partners.
• Collaborate transversal teams across supply chain, digital, and marketing to ensure data consistency across brands like CeraVe, La Roche-Posay, and Vichy.

We Are Looking For

• A Master's degree, preferably, and 3-5 years of relevant professional experience.
• Commercial Acumen: Demonstrated track record in commercial data analysis, understanding retail dynamics like sell-in, sell-out, rebates, and trade negotiations.
• Data Analytics & BI: Advanced capability in Power BI, Excel, and structured business intelligence modelling.
• Transversal Collaboration: Proven ability to align cross-functional partners across finance, sales, and supply chain.
• Project & Change Management: Experience rolling out digital reporting tools and streamlining processes across diverse teams.
• Language Proficiency: Professional working proficiency in English; Dutch is an asset.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

You will be joining an entrepreneurial, collaborative environment where your commercial mindset can shape retail performance on a daily basis.

L'Oréal Dermatological Beauty's mission is to bring dermatological health and beauty to all. With pioneering brands like La Roche-Posay, CeraVe, Vichy, and SkinCeuticals, we partner with healthcare professionals to deliver life-changing dermatological solutions worldwide.

We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. Wondering how AI is integrated in our L'Oréal recruitment process? Find practical information and advice in our AI Charter.