Business Expert Delivery Support – Broking

Venquis; Rotterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Venquis seeks a Senior Business Expert - Delivery Support in the Netherlands to bridge business, operations, and technology and guide complex transformation initiatives through practical delivery.

You will lead cross-functional collaboration, translate requirements into actionable plans, and support change adoption while aligning stakeholders across local and international teams.

Qualifications

• Strong knowledge of business processes, operations and supporting technology.
• Experience delivering or supporting large-scale change and transformation.
• Excellent stakeholder management and influencing skills.
• Ability to work effectively without direct management authority.
• Strong analytical and problem-solving skills.
• Experience translating complex issues into practical solutions.

Responsibilities

• Lead or provide subject-matter expertise across major transformation and change initiatives.
• Bridge the gap between business requirements, operational processes and technology.
• Support the implementation of new platforms, systems and digital solutions.
• Analyse complex business and process issues and translate them into clear, actionable plans.
• Facilitate stakeholder alignment and support effective decision-making.
• Identify opportunities to improve processes, efficiency and customer experience.
• Coordinate with local, regional and international stakeholders.
• Support change adoption through training, onboarding and knowledge sharing.
• Act as a trusted "go-to" expert for business and delivery-related topics.
• Identify risks, dependencies and potential delivery issues and elevate where appropriate.

Skills

Stakeholder management

Change leadership

Analytical thinking

Problem solving

Cross-functional collaboration

Delivery planning

Job description

Business Expert - Delivery Support

Location: Netherlands
Function: Business Services & Technology
Level: Senior / Expert

About the role

We're looking for an experienced Business Expert - Delivery Support to act as a key link between business, operations, technology and change.

This is a senior individual-contributor role with significant influence across complex transformation initiatives. You'll help turn business strategy into practical processes, systems and ways of working, while bringing together stakeholders to drive successful outcomes.

Key responsibilities

• Lead or provide subject-matter expertise across major transformation and change initiatives

• Bridge the gap between business requirements, operational processes and technology

• Support the implementation of new platforms, systems and digital solutions

• Analyse complex business and process issues and translate them into clear, actionable plans

• Facilitate stakeholder alignment and support effective decision-making

• Identify opportunities to improve processes, efficiency and customer experience

• Coordinate with local, regional and international stakeholders

• Support change adoption through training, onboarding and knowledge sharing

• Act as a trusted "go-to" expert for business and delivery-related topics

• Identify risks, dependencies and potential delivery issues and elevate where appropriate

About you

You'll be an experienced business, operations, transformation or delivery professional who is comfortable working in a complex, matrix organisation.

You'll bring:

• Strong knowledge of business processes, operations and supporting technology

• Experience delivering or supporting large-scale change and transformation

• Excellent stakeholder management and influencing skills

• The ability to work effectively without direct management authority

• Strong analytical and problem-solving skills

• Experience translating complex issues into practical solutions

• Confidence working across multiple teams, functions and senior stakeholders

• A collaborative approach and a strong ability to build networks

• Experience in financial services, professional services or another complex regulated environment is advantageous

Why this role?

This is an opportunity to have visible impact across a major organisation, working at the intersection of business, technology and transformation.

If you enjoy solving complex problems, connecting people and turning strategic objectives into successful delivery, we'd love to hear from you.