Business Development Manager Services

Vanderlande Industries GmbH; Netherlands; On-site; EUR 71,000 - 85,000; Full time

Benefits offered by this job

40 vacation days

Flexible working hours

Hybrid workplace

Health & Wellbeing budget

Commuting allowance

Working from home allowance

Pension scheme

On-site health centres

Training facilities

Vanderlande Network communities

Company restaurant & coffee bar

Job summary

Vanderlande Industries GmbH in the Netherlands seeks a seasoned Business Development Manager Services to lead regional Airports Service Sales strategy, coordinating with Service and Commercial leaders to grow multi-country accounts and expand service offerings.

You will drive renewals, RMR, new propositions, and strategic sales pursuits with a unified commercial approach, ensuring strong customer relationships and long-term value delivery.

Qualifications

• 10+ years in service sales or related B2B leadership roles.
• Experience in multi-country or multi-regional leadership.
• Expertise in structuring service contract renewals and value-added service packages.
• Ability to collaborate with Sales, Service Operations, Finance.
• Strong KPI-driven forecasting and pipeline management.

Responsibilities

• Lead regional Airports Service Sales strategy with central coordination and country input.
• Generate a sales plan to deepen and widen Airports Services scope.
• Drive acquisition of new service sales opportunities with Commercial and Accounts teams.
• Steer the service proposition portfolio, including Operations, Maintenance and RMR.
• Define and govern service sales processes, including CRM discipline and forecasting accuracy.
• Coordinate pursuit strategies across countries and represent Service Sales in forums.
• Provide bid support for complex/high-value opportunities to close long-term contracts.
• Identify new business expansion opportunities.

Skills

Service sales leadership

Multi-country leadership

Forecasting & pipeline

Stakeholder management

Education

Business/Engineering/Commercial degree

Tools

CRM

Job description

As Business Development Manager Services EU LATAM, you lead and professionalize our regional Airports Service Sales capability, establishing a unified commercial approach while ensuring strong coordination across countries and seamless local execution. You shape the overarching Airports Service Sales strategy to retain and grow the Airports Service business to include; service contract renewals, RMR, new service propositions, and strategic sales pursuits in line with our (Key) Account approach and in close collaboration with the Commercial and Account and Service Functions.

Your impact:

• Lead and develop the regional and account Airports Service Sales strategy in conjunction with the Service and Commercial & Account Leads, establishing a consistent regional approach that integrates central coordination with strong country‑level input, execution and customer proximity
• Generate a sales plan aimed at both deepening and widening Airports Services scope and increase business partnership maturity
• Drive acquisition of new service sales opportunities in close collaboration with Commercial and Accounts and local Service teams
• Steer the full Service proposition portfolio, (including Operations, Maintenance and RMR business), ensuring high retention rates, competitive value propositions, and strong long‑term customer relationships
• Define and govern service sales processes, including commercial governance, value‑based selling practices, CRM discipline, pipeline transparency and forecasting accuracy
• Strengthen cross‑regional alignment, coordinating pursuit strategies across countries/sub‑regions and representing Service Sales in customer centre steering committees and commercial forums
• Provide bid support for complex/high value Service Sales opportunities, defining a winning strategy and steering the bid team through to closing the deal for long-term services contracts
• Continuously looking for new business expansion opportunities.

What makes you a great fit?

• Degree in Business Administration, Engineering, Commercial Management, or a related field, combined with 10+ years of experience in service sales, after‑sales commercial leadership, or related B2B service environments (e.g., automation, industrial solutions, logistics, technology) including multi‑country or multi‑regional leadership
• Deep expertise in structuring service contract renewals, value‑added service packages, and multi‑year agreements, supported by strong commercial risk management and value‑proposition design skills
• Proven capability to collaborate effectively with Commercial and Accounts (Sales), Service Operations, Product/Solution Management and Finance teams within complex, matrixed regional organizations
• Strong understanding of service delivery models, customer lifecycle economics, technical service offerings, and KPI‑driven service sales methodologies, including forecasting and pipeline management
• Excellent stakeholder‑management skills with the ability to align and influence diverse commercial and operational teams, driving cultural change, process standardization, and continuous improvement
• Entrepreneurial mindset, naturally looking for new business opportunities

What do we offer

This position offers a competitive salary range of €6.400 to €7.600 gross per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale.

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).

• Flexible working hours.

• A hybrid workplace (40% working from home and 60% in the office).

• A Health & Wellbeing budget worth €300,- per calendar year.

• Commuting allowance, including full reimbursement of travel by public transport.

• Working from home allowance.

• Collective pension scheme and discount on additional health insurance.

• On-site company health centres with a gym, physiotherapists and occupational therapists.

• Training facilities to boost your skills.

• A variety in Vanderlande Network communities and initiatives.

• And a great company restaurant and coffee bar with barista.

Diversity & Inclusion

Vanderlande embraces diversity in all its forms. We welcome qualified applicants regardless of race, religion, gender, sexual orientation, age, or disability status.