Business Development Manager Services

Vanderlande; Veghel; On-site; EUR 100,000 - 140,000; Full time

Benefits offered by this job

40 vacation days

Hybrid workplace

Health & Wellbeing budget €300/year

Commuting allowance

Home office allowance

Pension scheme

On-site health centers

Job summary

Vanderlande, a leader in airport automation and service solutions, seeks a senior Airports Service Sales leader to unify and grow the regional service sales approach across Europe, the Middle East and LATAM. You will align central coordination with country input to strengthen service contracts and RMR, while shaping multi-year service propositions.

You will drive strategic plans, coordinate across countries, and steer complex bids to win long-term service agreements, focusing on customer value

Qualifications

• 10+ years of experience in service sales or related B2B service environments
• Experience in multi-country or multi-regional leadership
• Strong commercial risk management and value-proposition design skills
• Forecasting and pipeline management knowledge
• Stakeholder management across commercial and operations functions

Responsibilities

• Lead and develop the regional Airports Service Sales strategy across EU LATAM, coordinating with Service and Commercial leads and country inputs
• Generate a sales plan to deepen and widen Airports Services scope and partnerships
• Drive new service sales opportunities with Commercial, Accounts and local Service teams
• Steer the full Service proposition portfolio including Operations, Maintenance and RMR
• Define and govern service sales processes: governance, value-based selling, CRM discipline, pipeline transparency
• Coordinate cross-regional pursuit strategies and represent Service Sales in forums
• Provide bid support for complex high-value opportunities and close long-term contracts
• Identify and pursue new business expansion opportunities

Job description

In this role, you lead and professionalize the regional Airports Service Sales capability across EU LATAM, establishing a unified commercial approach while ensuring strong coordination across countries and seamless local execution. You shape the overarching Airports Service Sales strategy to retain and grow the Airports Service business, including service contract renewals, RMR, new service propositions, and strategic sales pursuits in line with the Key Account approach and in close collaboration with the Commercial and Account and Service functions.

Your impact:

• Lead and develop the regional and account Airports Service Sales strategy in conjunction with the Service and Commercial & Account Leads, establishing a consistent regional approach that integrates central coordination with strong country-level input, execution and customer proximity.
• Generate a sales plan aimed at both deepening and widening Airports Services scope and increasing business partnership maturity.
• Drive new service sales opportunities in close collaboration with Commercial and Accounts and local Service teams.
• Steer the full Service proposition portfolio, including Operations, Maintenance and RMR business, ensuring high retention rates, competitive value propositions, and strong long-term customer relationships.
• Define and govern service sales processes, including commercial governance, value-based selling practices, CRM discipline, pipeline transparency and forecasting accuracy.
• Strengthen cross-regional alignment, coordinating pursuit strategies across countries and sub-regions and representing Service Sales in customer centre steering committees and commercial forums.
• Provide bid support for complex and high-value Service Sales opportunities, defining a winning strategy and steering the bid team through to closing the deal for long-term services contracts.
• Continuously look for new business expansion opportunities.

What makes you a great fit?

• Degree in Business Administration, Engineering, Commercial Management, or a related field, combined with 10+ years of experience in service sales, after-sales commercial leadership, or related B2B service environments such as automation, industrial solutions, logistics, or technology, including multi-country or multi-regional leadership.
• Deep expertise in structuring service contract renewals, value-added service packages, and multi-year agreements, supported by strong commercial risk management and value-proposition design skills.
• Proven capability to collaborate effectively with Commercial and Accounts, Service Operations, Product and Solution Management, and Finance teams within complex, matrixed regional organizations.
• Strong understanding of service delivery models, customer lifecycle economics, technical service offerings, and KPI-driven service sales methodologies, including forecasting and pipeline management.
• Excellent stakeholder-management skills with the ability to align and influence diverse commercial and operational teams, driving cultural change, process standardization, and continuous improvement.
• Entrepreneurial mindset, naturally looking for new business opportunities.

What we offer

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).
• Flexible working hours.
• A hybrid workplace (40% working from home and 60% in the office).
• A Health & Wellbeing budget worth €300 per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.
• Working from home allowance.
• Collective pension scheme and discount on additional health insurance.
• On-site company health centres with a gym, physiotherapists and occupational therapists.
• Training facilities to boost your skills.
• A variety of Vanderlande Network communities and initiatives.
• A great company restaurant and coffee bar with barista.