Business development

Vanderlande Industries; Veghel; Presencial; EUR 100.000 - 140.000; Jornada completa

Descripción de la vacante

Vanderlande Industries in Veghel, Netherlands, seeks a Group Leader IT/OT Service Experts to lead a globally distributed team of 15–20 FTE across multiple locations. You will drive people leadership, development, engagement and performance management to build a high-performing workforce that delivers on customer commitments.

You will partner with Service Delivery Managers to ensure capable teams, manage career development, coaching, and knowledge sharing, and promote a collaborative "one team"

Responsabilidades

• People Leadership - Lead, coach, and develop a team of IT and OT Service Experts across multiple international locations.
• Create an inclusive, collaborative, and high-performing team culture.
• Ensure employee engagement, well-being, and retention.
• Conduct regular 1-on-1 meetings, performance reviews, and development discussions.
• Manage employee relations and provide guidance on people-related matters.
• Act as the first point of escalation for personnel-related issues.
• Talent Management & Development - Define and maintain clear career paths for Service Experts at different seniority levels.
• Support professional growth through coaching, mentoring and training programs.
• Identify skill gaps and create development plans to strengthen team capabilities.
• Promote knowledge sharing and continuous learning across regions and disciplines.
• Drive succession planning and talent development initiatives.
• Foster collaboration between international locations and create a "one team" mindset.

Descripción del empleo

Omschrijving functie

Group Leader IT/OT Service Experts Arbeitsbereich Corporate functions Ort Veghel, Netherlands. Vertragstyp Full time The Group Leader IT/OT Service Experts is responsible for the people leadership, development, engagement, and performance management of a globally distributed team of Service Experts supporting Vanderlande's Airports customers. The team consists of junior, medior, and senior professionals (~15-20 FTE) located across multiple international locations and time zones. The role focuses on building a high-performing, motivated, and capable workforce while ensuring the right competencies, capacity, and career development opportunities are in place. The Group Leader works closely with Service Delivery Managers who are responsible for customer delivery, to ensure that the team can successfully meet customer commitments and business objectives.

Key Responsibilities

• People Leadership - Lead, coach, and develop a team of IT and OT Service Experts across multiple international locations.
• Create an inclusive, collaborative, and high-performing team culture.
• Ensure employee engagement, well-being, and retention.
• Conduct regular 1-on-1 meetings, performance reviews, and development discussions.
• Manage employee relations and provide guidance on people-related matters.
• Act as the first point of escalation for personnel-related issues.
• Talent Management & Development - Define and maintain clear career paths for Service Experts at different seniority levels.
• Support professional growth through coaching, mentoring and training programs.
• Identify skill gaps and create development plans to strengthen team capabilities.
• Promote knowledge sharing and continuous learning across regions and disciplines.
• Drive succession planning and talent development initiatives.
• Foster collaboration between international locations and create a "one team" m...