Braze CRM Specialist - Real-Time Campaign Orchestrator

albelli; Amsterdam; On-site; EUR 70,000 - 97,000; Full time

Job summary

Storio group is seeking a CRM Technology Specialist to drive real-time customer experiences across Europe. You will connect Braze with data systems, build personalized multi-channel journeys, and ensure high deliverability. The role partners with CRM Marketing and product teams to optimize campaigns and data flows.

You will own data routing, API integrations, and documentation, while collaborating with international teams to continuously improve our CRM stack and campaigns.

Qualifications

• At least 3 years building technical CRM solutions, data integrations and automated journeys.
• Hands on experience with CDP and CEP platforms for customer engagement.
• Proficient in SQL, JavaScript, HTML, CSS and liquid templating or dynamic scripting.
• Strong understanding of real time API integrations, Webhooks and event driven architecture.
• Knowledge of email deliverability basics, domain setup and technical health checks.

Responsibilities

• Translate business and campaign needs into technical designs across Braze and data flows.
• Set up data routes, REST APIs, Webhooks and connectors to data systems.
• Build multi-channel workflows and audience segments for personalized journeys.
• Create real time attributes, event metrics and streaming audiences for campaigns.
• Provide daily technical support and resolve complex data issues for campaigns.
• Monitor campaign performance, email deliverability and event processing integrity.
• Document integrations and create diagrams for workflows.

Skills

CDP/CEP platforms

CRM solutions

Data integrations

Automated journeys

Cross-functional collaboration

English communication

Tools

SQL

JavaScript

HTML

CSS

Liquid templating

Job description

Storio group is seeking a CRM Technology Specialist to drive real-time customer experiences across Europe. You will connect Braze with data systems, build personalized multi-channel journeys, and ensure high deliverability. The role partners with CRM Marketing and product teams to optimize campaigns and data flows.

You will own data routing, API integrations, and documentation, while collaborating with international teams to continuously improve our CRM stack and campaigns.