Brand Representative - Kalverstraat, Hollister

Abercrombie & Fitch Co.; Netherlands; On-site; EUR 6,000 - 8,000; Full time

Benefits offered by this job

Paid Time Off

Merchandise Discount

Commuter Allowance

Meal tickets

Job summary

AFHCo Stores NL BV in the Netherlands seeks enthusiastic Brand Representatives to enhance customer experiences in stores. You'll engage customers warmly, assist them in finding products, and maintain a welcoming store environment.

The ideal candidate is fluent in English with strong organizational skills. The role offers a definite or indefinite contract, paid time off, and ample opportunities for career advancement.

Qualifications

• Fluent in English; Dutch is optional.
• Ability to create a welcoming and inclusive customer experience.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming service to all customers.
• Support product replenishment and maintain a clean sales environment.
• Accurately process purchases, returns, and exchanges.

Skills

Customer engagement

Attention to detail

Organizational skills

Job description

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well‑presented store environment.

What You’ll Do

Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.

Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.

Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.

Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What it Takes

• Fluent in English – Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Paid Time Off
• Definite Contract and Indefinite Contract*
• Merchandise Discount
• Meal tickets**
• Commuter Allowance
• Associate Assistance Program
• Training and Development Opportunities for Career Advancement
• A Global Team of People Who Celebrate You for Being YOU
• Indefinite contract on the 4th contract renewal*
• Dependent upon shift scheduling**
• Starting rate: 5.07€ per hour (i.e., the recruiting pay range for this position is 5.07€ - 5.07€ per hour). The starting rate and range may be modified in the future.

*Indefinite contract on the 4th contract renewal

**Dependent upon shift scheduling

Any job offers for this role could be subject to applicable work visa formalities. You may be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an equal opportunity employer.