Assistant Manager - Kalverstraat, Abercrombie & Fitch

AFHCo Stores NL BV; Netherlands; On-site; EUR 31,590 - 38,610; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Merchandise discount

Meal tickets

Commuter allowance

Paid volunteer day

Training and development opportunities

Job summary

AFHCo Stores NL BV in the Netherlands is seeking an Assistant Manager to merge business strategy with operational excellence. In this role, you'll supervise the sales floor, conduct staffing and payroll management, and ensure a high standard of customer service.

The ideal candidate holds a Bachelor’s degree or has supervisory experience in a customer-facing role. Strong competencies in English and Dutch, coupled with a keen understanding of fashion trends, are necessary.

Benefits include a starting salary of €35,100, a bonus program, and opportunities for career advancement.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• CEFR B2 fluency in English and Dutch is required.
• Knowledge of current fashion trends.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service.
• Train and develop non-management staff.

Skills

Customer focus

Strong communication skills

Team-building ability

Initiative and confidence

Detail-oriented

Education

Bachelor’s degree or supervisory experience

CEFR B2 in English and Dutch

Job description

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management to drive sales results through customer service excellence.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point of sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• CEFR B2 fluency in English and Dutch, required.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Strong communication and interpersonal skills.
• Team‑building ability and capacity to coach others.
• Initiative, confidence, and ability to balance multiple tasks while being detail‑oriented.
• Engagement in applied learning and proactive thinking.
• Ability to perform in a fast‑paced and challenging environment.

Compensation & Benefits

• Starting annual salary: 35,100€ (pay range 35,100€ – 35,100€). Salary may be adjusted in the future.
• Quarterly incentive bonus program.
• Paid time off.
• Definite contract and indefinite contract after completion of the definite periods.
• Merchandise discount.
• Meal tickets.
• Commuter allowance.
• Paid volunteer day per year.
• Associate assistance program.
• Training and development opportunities for career advancement.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.