Bilingual French Call Center Specialist

MCI; Netherlands; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Life Insurance

Paid Training

Career Growth Opportunities

Casual Dress Code

Job summary

MCI Careers is seeking Bilingual Call Center Representatives in the Netherlands to provide support to customers in both English and French. This role involves handling inbound and outbound calls, assisting customers with account inquiries, and maintaining detailed records of interactions. Ideal candidates should be fluent in both languages, possess a high school diploma or GED, and have strong interpersonal skills. MCI offers competitive compensation and various benefits including paid time off and health coverage.

Qualifications

• Must be at least 18 years old.
• Bilingual fluency in English and French is mandatory.
• Prior experience in a bilingual customer service role is preferred.

Responsibilities

• Handle inbound and outbound calls in English and French.
• Translate and communicate clearly across both languages.
• Assist customers with billing and account updates.

Skills

Bilingual fluency in English and French

Excellent listening skills

Interpersonal skills

Attention to detail

Organizational skills

Education

High school diploma or GED

Job description

MCI Careers is seeking Bilingual Call Center Representatives in the Netherlands to provide support to customers in both English and French. This role involves handling inbound and outbound calls, assisting customers with account inquiries, and maintaining detailed records of interactions. Ideal candidates should be fluent in both languages, possess a high school diploma or GED, and have strong interpersonal skills. MCI offers competitive compensation and various benefits including paid time off and health coverage.