Benelux Field Delivery Leader

Vertiv Group Corporation

Amsterdam

On-site

EUR 90,000 - 120,000

Full time

13 days ago

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Job summary

Vertiv Group Corporation is seeking a Regional Field Delivery Manager to oversee service operations for installation, repair and maintenance of Vertiv equipment across designated regions. You will lead a team of Field Delivery Managers, drive financial performance, and optimize delivery processes while ensuring compliance and high customer satisfaction.

The role requires a formal engineering qualification, proven leadership in field service management, and strong communication skills to

Qualifications

Formal engineering qualification in a related field.
Proven experience managing field service team managers in a technical or engineering environment.
Strong leadership, coaching and people management skills.
Excellent problem-solving and decision-making capabilities.
Effective communication and interpersonal skills.

Responsibilities

Lead and manage a team of Field Delivery Managers to provide Services to our customers, ensuring high performance and adherence to company standards.
Take accountability for driving Financial performance within the teams to meet Forecasts and Budget Targets.
Develop and implement operational strategies to improve delivery processes and customer service.
Partner with support functions to ensure work schedules are appropriate to customer demand balanced with ensuring effective allocation of resources
Conduct regular performance reviews and training sessions to maintain team effectiveness.
Analyse delivery data to identify trends and make data-driven decisions to enhance operational efficiency.
Ensure compliance with health and safety regulations and company policies.
Build and maintain relationships with key clients and stakeholders.