Benelux Consumer Marketing & Engagement Coordinator

MAM Benelux; Amsterdam; On-site; EUR 40,000 - 52,000; Full time

Job summary

MAM Benelux is seeking a Marketing and Consumer Coordinator to support consumers, customers and healthcare partners in the Netherlands and Belgium.

You will manage consumer inquiries, contribute to local campaigns, create and localize content, and engage with our online community while coordinating with the Marketing Manager to prioritize activities. This office-based role is in Utrecht, relocating to the Amsterdam Area from February 2027.

Qualifications

• A relevant degree and/or 2–4 years of experience in consumer care, marketing, communications, social media or customer service.
• Strong writing skills and a good eye for engaging visual content.
• Experience with Instagram and TikTok, and an interest in Pinterest and emerging content trends.
• Experience with Canva or similar tools
• Excellent command of Dutch and English; knowledge of French is a strong advantage.
• A strong affinity with pregnancy, babies and parenting, and the ability to genuinely relate to the needs and experiences of expectant and new parents.

Responsibilities

• Respond to questions, feedback and complaints from consumers through email, online platforms and social media.
• Support retail customers and healthcare partners and coordinate with our international Quality Management Team when needed.
• Contribute to local campaigns, partnerships and influencer collaborations.
• Create and localize content, help maintain our content calendar and engage with our online community.
• Consumer insights will be used to make our communication and marketing more relevant.
• Coordinate samples, smaller orders, local stock monitoring and events; prioritize activities with the Marketing Manager.

Job description

MAM Benelux is seeking a Marketing and Consumer Coordinator to support consumers, customers and healthcare partners in the Netherlands and Belgium.

You will manage consumer inquiries, contribute to local campaigns, create and localize content, and engage with our online community while coordinating with the Marketing Manager to prioritize activities. This office-based role is in Utrecht, relocating to the Amsterdam Area from February 2027.