Bell Captain & Welcome Ambassador
Corendon Hotels & Resorts
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Benefits offered by this job
Job summary
W Amsterdam, part of Corendon Hotels & Resorts, is casting a Bell Captain to lead Welcome Ambassadors and ensure guests receive extraordinary service. The role oversees luggage handling, schedules, safety, and guest guidance in a luxury setting by Dam Square.
You will collaborate with multiple departments, casting talent to deliver personalized guest experiences and uphold service standards.
Qualifications
- Minimum of one-year experience in the same or similar role.
- Fluency in English.
- Dutch and any other language is appreciated.
- Experience in the Luxury Segment is an advantage.
- Work Permit for The Netherlands is required.
- Driver license B is a must.
Responsibilities
- Guide Welcome ambassadors.
- Ensure Welcome Ambassadors fulfill their tasks and responsibilities correctly.
- Create work schedules.
- Check the luggage storeroom by correct administration of all luggage/packages.
- Avoiding and dealing with guests complaints.
- Show guests our Whatever/Whenever service and personalize experiences.
- Welcoming and helping guests throughout their stay.
- Follow all company safety and security policies.
Skills
Tools
Job description
W Amsterdam, part of Corendon Hotels & Resorts, is casting a Bell Captain to lead Welcome Ambassadors and ensure guests receive extraordinary service. The role oversees luggage handling, schedules, safety, and guest guidance in a luxury setting by Dam Square.
You will collaborate with multiple departments, casting talent to deliver personalized guest experiences and uphold service standards.
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