B2B Planning Analyst — Data & Insights for Europe

LG Electronics Benelux; Amstelveen; On-site; EUR 42,000 - 62,000; Full time

Job summary

LG Electronics Benelux is seeking a B2B Planning Analyst, Field Support, Europe Service Headquarter to help monitor service operations and drive improvements across subsidiaries in Europe.

You will develop data-driven insights, manage KPI reports, and coordinate with HQ Korea daily to ensure high-quality service delivery while supporting profitable activities and content management for agent consultations.

Qualifications

• Bachelor’s or Master’s degree in business administration.
• Data analysis experience.
• Fluent Korean and English, written and spoken.
• Positive and proactive attitude; service work experience nice to have.

Responsibilities

• Monitor KPI data and generate monthly and weekly reports.
• Coordinate with HQ Korea daily to discuss service operations.
• Develop short- to long-term ID service roadmap with relevant departments.
• Manage service data insights and market trends.
• Drive EW profit through promotions and after-sales improvements.

Skills

Data analysis

Korean language

English language

Positive attitude

Service mindset

Education

Bachelor’s or Master’s degree in business administration

Job description

LG Electronics Benelux is seeking a B2B Planning Analyst, Field Support, Europe Service Headquarter to help monitor service operations and drive improvements across subsidiaries in Europe.

You will develop data-driven insights, manage KPI reports, and coordinate with HQ Korea daily to ensure high-quality service delivery while supporting profitable activities and content management for agent consultations.