AV Support Specialist — Live Events & Training

Netcompany Group A/S; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

Netcompany Group A/S is seeking an Audio Visual Support Specialist to provide remote and on-site AV support. You will handle WebEx/Web meetings, training, and daily room checks across multiple conference rooms, ensuring smooth live events and recordings.

Candidates should have a bachelor's degree in CS/IT, at least 2 years in a similar role, and strong English communication. Proximity onsite support and Microsoft/Azure AD experience are essential.

Qualifications

• Bachelor's degree in Computer Science, IT or relevant field.
• Minimum 2 years of professional experience in a similar role.
• Fluency in English with strong communications skills.
• Working experience with proximity onsite support.
• Expertise in Webex, Microsoft Office and Teams, Active Directory (Microsoft and Azure).

Responsibilities

• Provide remote and on-site support on the usage of AV equipment and tools.
• Investigate and resolve issues related to audio visual affairs.
• Collect and formulate information if an escalation to 3rd line application maintenance teams is required.
• Coordinate activities with any user or other maintenance team at the client to facilitate the resolution of an incident.
• Provide Audio Visual services related to multimedia (live broadcast, recording, editing and publication) as well as accounts for audiovisual services (e.g. WebEx host, licences, WebEx recording, Meet & Talk user accounts).
• Provide end-user training for AV services (e.g. WebEx, Meet & Talk, meeting rooms equipment).
• Perform daily functionality check of all conference rooms (8 rooms of 40 to 250 seats).
• Provide roaming in-room support for 40 conference rooms of variable size as well as support for virtual meetings when requested.

Skills

English fluency

2 years experience

Onsite support

Education

Bachelor's degree in Computer Science/IT

Tools

Webex

Microsoft Office

Teams

Active Directory

Azure

Job description

Netcompany Group A/S is seeking an Audio Visual Support Specialist to provide remote and on-site AV support. You will handle WebEx/Web meetings, training, and daily room checks across multiple conference rooms, ensuring smooth live events and recordings.

Candidates should have a bachelor's degree in CS/IT, at least 2 years in a similar role, and strong English communication. Proximity onsite support and Microsoft/Azure AD experience are essential.