Automotive Technical Delegate / Flying Doctor Talentpool

MSX International

Nederland

On-site

EUR 60,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

Company Laptop
Company Car

Job summary

MSX International is seeking an Automotive Technical Delegate for its Flying Doctor Talentpool. The role is full-time and field-based, providing both on-site and remote support to dealerships and repairers. You will diagnose complex electrical faults, use wiTECH and DiagBOX, and coach technicians to deliver first-time-right repairs.

You’ll read wiring diagrams, collaborate with workshops and engineering teams, and contribute to continuous improvement by feeding back recurring issues.

Qualifications

  • Extensive experience in automotive diagnostics / technical support / field service.
  • Proven ability to fix complex electrical/electronic faults.
  • Hands-on use of OEM diagnostic tools.
  • Comfort reading wiring diagrams and technical documentation.
  • Experience working with workshops, engineering, or technical teams.
  • Ability to guide and support technicians.
  • Preferred: field-based or multi-site support with multi-brand exposure.

Responsibilities

  • Support dealerships and repairers on-site and remotely.
  • Diagnose and resolve complex electrical, electronic, and drivability faults.
  • Use OEM tools (wiTECH, DiagBOX) for diagnostics, flashing, and parameterization.
  • Identify root causes using wiring diagrams and technical documentation.
  • Support both individual cases and wider technical issues across fleets.
  • Create clear technical reports and case updates.
  • Coach technicians and provide hands-on guidance.
  • Feed recurring issues into continuous improvement.

Skills

Automotive diagnostics
Technical support
Field service
OEM diagnostic tools

Tools

wiTECH
DiagBOX

Job description

Automotive Technical Delegate / Flying Doctor Talentpool
  • Full-time
  • Workplace Type: Field Based

About MSX

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across80+ countries.

We’relooking for an experienced automotive diagnostic specialist to support dealerships and repairers withcomplex vehicle issues.

You’llbe the escalation point when otherscan’tfix it — helping reduce downtime and deliverfirst-time-right repairs.

Whatyou’lldo

  • Support dealerships and repairerson-site and remotely
  • Diagnose and resolvecomplex electrical, electronic, and drivability faults
  • Use OEM tools (e.g.wiTECH,DiagBOX) for diagnostics, flashing, and parameterization
  • Identifyroot causesusing wiring diagrams and technical documentation
  • Support bothindividual cases and wider technical issues across fleets
  • Create cleartechnical reports and case updates
  • Coach technicians andprovidehands-on guidance
  • Feed recurring issues into continuous improvement
  • Strong experience inautomotive diagnostics / technical support / workshop or field service
  • Proven ability to fixcomplex electrical/electronic faults
  • Hands-on use ofOEM diagnostic tools
  • Confidence readingwiring diagrams and technical documentation
  • Experience working with workshops, engineering, or technical teams
  • Ability to support and guide technicians
  • Preferred: experience in field-based or multi-site support, multi-brand exposurewith anOEM/importer technical support background

Technical knowledge

  • Modern vehicle systems:powertrain, ADAS, body electronics
  • Networks:CAN / LIN /FlexRay
  • Diagnostic methods:root cause analysis, guided diagnostics, flashing

Language

  • Dutch + WorkingproficiencyinEnglishrequired(written and spoken)
  • Additional European languages are a plus

Working pattern and location:

  • Full time (Monday - Friday) 40 hours
  • Field based

What we can offer you:

  • Company Laptop
  • Company Car
  • Potential to progress within the company, with global opportunities updated regularly.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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