Automotive Technical Delegate / Flying Docter

MSX International; Amsterdam; Hybrid; EUR 46,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

26 days paid time off

Pension, health & wellness programs

Job summary

MSX International is seeking an Automotive Technical Delegate / Flying Doctor in the Amsterdam area. This field-based, full-time role combines on-site and remote diagnostics to support dealerships and repairers facing complex vehicle issues.

You will diagnose electrical and drivability faults, use OEM tools for diagnostics and parameterization, and develop root-cause analyses. The position emphasizes field service, teamwork, and continuous improvement.

Qualifications

• Strong experience in automotive diagnostics / technical support / workshop or field service.
• Hands-on use of OEM diagnostic tools.
• Ability to read wiring diagrams and technical documentation.

Responsibilities

• Support dealerships and repairers on-site and remotely.
• Diagnose and resolve complex electrical, electronic, and drivability faults.
• Use OEM tools (wiTECH, DiagBOX) for diagnostics, flashing, and parameterization.
• Identify root causes using wiring diagrams and technical documentation.
• Support both individual cases and wider technical issues across fleets.
• Create clear technical reports and case updates.
• Coach technicians and provide hands-on guidance.
• Feed recurring issues into continuous improvement.

Skills

Automotive diagnostics

Technical support

Field service

Workshop experience

Tools

wiTECH

DiagBOX

Job description

Automotive Technical Delegate / Flying Docter

• Full-time
• Workplace Type: Field Based
• Compensation: up to EUR 4,500 - monthly

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across80+ countries.

Automotive Technical Delegate / Flying Doctor

Field-position | Full-time | Hybrid

We’relooking for an experienced automotive diagnostic specialist to support dealerships and repairers withcomplex vehicle issues.

You’llbe the escalation point when otherscan’tfix it — helping reduce downtime and deliverfirst-time-right repairs.

Whatyou’lldo

• Support dealerships and repairerson-site and remotely
• Diagnose and resolvecomplex electrical, electronic, and drivability faults
• Use OEM tools (e.g.wiTECH,DiagBOX) for diagnostics, flashing, and parameterization
• Identifyroot causesusing wiring diagrams and technical documentation
• Support bothindividual cases and wider technical issues across fleets
• Create cleartechnical reports and case updates
• Coach technicians andprovidehands-on guidance
• Feed recurring issues into continuous improvement

• Strong experience inautomotive diagnostics / technical support / workshop or field service
• Proven ability to fixcomplex electrical/electronic faults
• Hands-on use ofOEM diagnostic tools
• Confidence readingwiring diagrams and technical documentation
• Experience working with workshops, engineering, or technical teams
• Ability to support and guide technicians
• Preferred: experience in field-based or multi-site support, multi-brand exposurewith anOEM/importer technical support background

Technical knowledge

• Modern vehicle systems:powertrain, ADAS, body electronics
• Networks:CAN / LIN /FlexRay
• Diagnostic methods:root cause analysis, guided diagnostics, flashing

Language

• Workingproficiencyin Dutch andEnglishrequired(written and spoken)

What we offer

• Hybrid working (field + home office)
• 26 days ofpaid time off
• Pension, health & wellness programs
• Working in international envoirmentment direclty for OEM

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.