Associate Manager, Customs

United States Digital Space LLC; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Office in Amsterdam

Health insurance

25 vacation days

Pension plan

Equity program

Job summary

United States Digital Space LLC is seeking an Associate Manager, Customs in the Netherlands to lead a dedicated team responsible for compliant movement of goods across borders.

You will collaborate with clients, carriers, and internal teams, navigate evolving EMEA regulations, and drive process improvements in a fast-paced, highly regulated logistics environment.

This role offers an opportunity to shape global trade operations while mentoring talent and delivering measurable performance.

Qualifications

• 5+ years of experience in customs brokerage, trade compliance, or a related field.
• Proven leadership experience and coaching skills.
• Strong knowledge of EMEA customs regulations, tariffs, and trade agreements.
• Excellent communication and stakeholder management abilities.
• Compliance-first mindset to navigate regulated environments.

Responsibilities

• Lead and mentor a team of Customs Specialists in the Netherlands.
• Oversee daily customs brokerage operations across borders in EMEA.
• Identify process improvements to enhance efficiency and client experience.
• Collaborate with sales, operations, and product teams to resolve complex issues.
• Act as escalation point for complex declarations and regulatory inquiries.
• Monitor KPIs and drive performance to meet targets and compliance standards.

Skills

Team leadership

EMEA regulations

Regulatory compliance

Analytical skills

Communication

Job description

About the company:At the company, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use the company technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put the company center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Lead compliant global trade operations as an Associate Manager, Customs in EMEA.

The opportunity:

The Customs team at the company is critical to our mission of making global trade easier for everyone. As an Associate Manager, Customs in the Netherlands, you will lead a dedicated team responsible for ensuring the seamless and compliant movement of goods across borders. You will work closely with clients, carriers, and internal operations teams, navigating the complexities of customs regulations specific to the EMEA region. This is a unique opportunity to drive significant impact, optimize processes, and mentor a team, all while solving real-world challenges in a fast-paced, highly regulated industry.

You will:

• Lead, mentor, and develop a team of Customs Specialists, fostering a culture of high performance and continuous improvement.
• Oversee daily customs brokerage operations, ensuring accuracy, efficiency, and strict adherence to EMEA customs regulations.
• Identify and implement process improvements to enhance operational workflows and client experience.
• Collaborate cross-functionally with sales, operations, and product teams to resolve complex customs issues and support strategic initiatives.
• Serve as an escalation point for complex customs declarations and regulatory inquiries, providing expert guidance.
• Monitor key performance indicators and drive initiatives to meet or exceed operational targets and compliance standards.

You should have:

• 5+ years of experience in customs brokerage, trade compliance, or a related field within the logistics industry.
• Proven experience leading and managing a team, with a focus on coaching and development.
• In-depth knowledge of EMEA customs regulations, tariffs, and trade agreements.
• Strong analytical and problem-solving skills, with the ability to navigate complex regulatory landscapes.
• Excellent communication and interpersonal skills, capable of building strong relationships with internal and external stakeholders.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about the company since we operate in a heavily regulated industry.

You will get:

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
• Commute expenses: the company will cover home-office commuting costs for employees living outside of Amsterdam
• Amazing office in the heart of Amsterdam.
• 25 working days as vacation days based on full time employment.
• Health insurance: the company offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by the company.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: the company provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: the company is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Commitment to Equal Opportunity

At the company, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants.By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available atwww.the company.com/privacyfor additional information.