Associate Manager, Customs

Flexport; Amsterdam; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Free lunch and snacks

Fully covered health and dental insurance

25 paid vacation days

Job summary

Flexport is seeking an Associate Manager for Customs based in Amsterdam. This role involves leading a dedicated team to ensure compliant movement of goods across borders in the EMEA region.

You will oversee customs operations, implement process improvements, and mentor staff. The ideal candidate has over 5 years of logistics experience and strong knowledge of customs regulations. Flexport offers a competitive salary, equity, comprehensive benefits, and a vibrant office atmosphere.

Qualifications

• 5+ years of experience in customs brokerage, trade compliance, or related logistics.
• Proven experience managing and developing a team.
• Knowledge of EMEA customs regulations and tariffs.

Responsibilities

• Lead and mentor a team of Customs Specialists.
• Oversee customs brokerage operations for compliance.
• Implement process improvements to enhance efficiency.

Skills

Customs brokerage experience

Team leadership

Analytical skills

Communication skills

Problem-solving skills

Job description

Lead compliant global trade operations as an Associate Manager, Customs in EMEA

The Customs team at Flexport is critical to our mission. As an Associate Manager, Customs in the Netherlands, you will lead a dedicated team responsible for ensuring the seamless and compliant movement of goods across borders. You will work closely with clients, carriers and internal operations teams, navigating the complexities of customs regulations specific to the EMEA region. This is a unique opportunity to drive significant impact, optimise processes and mentor a team, all while solving real-world challenges in a fast‑paced, highly regulated industry.

You will

• Lead, mentor and develop a team of Customs Specialists, fostering a culture of high performance and continuous improvement.
• Oversee daily customs brokerage operations, ensuring accuracy, efficiency and strict adherence to EMEA customs regulations.
• Identify and implement process improvements to enhance operational workflows and client experience.
• Collaborate cross‑functionally with sales, operations and product teams to resolve complex customs issues and support strategic initiatives.
• Serve as an escalation point for complex customs declarations and regulatory inquiries, providing expert guidance.
• Monitor key performance indicators and drive initiatives to meet or exceed operational targets and compliance standards.

You should have

• 5+ years of experience in customs brokerage, trade compliance or a related field within the logistics industry.
• Proven experience leading and managing a team, with a focus on coaching and development.
• In‑depth knowledge of EMEA customs regulations, tariffs and trade agreements.
• Strong analytical and problem‑solving skills, with the ability to navigate complex regulatory landscapes.
• Excellent communication and interpersonal skills, capable of building strong relationships with internal and external stakeholders.
• A compliance‑first attitude to keep regulators happy in a heavily regulated industry.

You will get

• The opportunity to make a significant impact on global trade and work with a world‑class team.
• A competitive salary, equity and a comprehensive benefits package.
• Career growth opportunities within a fast‑growing, innovative company.
• A diverse and inclusive work environment where your contributions are valued.
• Amazing office in the heart of Amsterdam.
• Breakfast and lunch/snacks – free lunch, catered, seasonal and warm.
• Fully covered health insurance and dental care.
• Pension plan.
• Regular commute compensation (work‑home) if residency outside Amsterdam.
• 25 paid vacation days.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.