Assistant Store Manager, Roermond

Crocs, Inc.; Roermond; On-site; EUR 32,000 - 46,000; Full time

Job summary

Crocs, Inc. is seeking a retail professional in the Netherlands to deliver exceptional service and lead a store team. You will engage customers, manage daily operations, and coordinate across departments to ensure strong performance and a positive shopping experience.

Applicants should have 2–3 years in retail, store leadership experience preferred, and strong English and local language communication skills. Flexibility for nights and weekends is expected in this role at our Roermond location.

Qualifications

• 2–3 years of total retail experience, with a preference for store leadership roles.
• Strong leadership skills, ability to empower and achieve team results.
• Excellent communication in local language and English (written and verbal).
• Flexible schedule including nights, weekends, holidays, extended hours.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model.
• Establish and nurture relationships with consumers, team members, and the community.
• Lead the store team in meeting and exceeding performance metrics (sales, service, charms).
• Coordinate, delegate, prioritize and meet store deadlines; follow up on daily activities.
• Create an enjoyable team environment encouraging ideas and concerns sharing.
• Learn and assist in various departments: consumer service, product knowledge, placement, visual presentation, stock room management.
• Support team members in daily operations: POS management, stock replenishment, pricing/markdowns, loyalty promotions, cleanliness and recovery standards.
• Adhere to Asset Protection policies: shortage prevention, inventory control and compliance.

Skills

Leadership

Communication

Retail sales

Attention to detail

Team leadership

Tools

MS Office

POS systems

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
• Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
• Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• A proactive approach to completing tasks efficiently and with attention to detail.
• Proficiency in MS Office and different POS systems
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.