AI Team Lead

Hunkemöller Deutschland GmbH; Hilversum; Hybrid; EUR 90,000 - 150,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid work model

Work from abroad for up to 2 weeks per

International work environment

Travel allowance

Hunkemöller Academy

25% employee discount

Job summary

Hunkemöller Deutschland GmbH in Hilversum, NL, seeks an AI Product Leader to translate leadership priorities into deliverables and to decide on build vs partner strategies. You will oversee platform choices, cost, and adoption, while guiding a small team of engineers and coordinating with internal stakeholders.

You will report to the Head of Data, Analytics and AI, work in a hybrid model, and engage with an international, cross-country team. Dutch language skills are a plus.

Qualifications

• Experience in technical product ownership or engineering leadership, including leading a small team that delivered solutions and supported internal users.
• Hands-on experience & understanding in cloud platforms, APIs and language-model applications, including familiarity with Google Cloud.
• Proven experience managing agencies, system integrators or freelancers on fixed-scope work.
• Comfortable making decisions with incomplete information as priorities change and deciding deliverables.
• Ability to build trust across departments and explain complex concepts to both technical and non-technical audiences.
• Understanding of how AI work translates into cost avoided, time saved and adoption; retail, fashion or ecommerce experience is a plus.
• Fluent English communication; Dutch a plus.

Responsibilities

• Turn AI priorities into scoped deliverables with clear acceptance criteria, estimates and a named business owner.
• Decide whether work is delivered by the team or by an external partner, set fixed-scope agreements, and hold partners to standards.
• Set criteria for AI platform choices, covering data access, cost, integration and maintenance, and manage the Google Cloud agent platform.
• Own monitoring, maintenance, running cost and incident handling for AI solutions in production.
• Act as first-point of contact for AI questions across the business and triage requests.
• Recruit, train and support AI champions in each department to handle first-line questions.
• Plan the team's work, coach two engineers, and ensure cross-coverage of tasks.
• Track realized savings and adoption, reporting progress to leadership and the AI Board.

Skills

Product ownership

Delivery leadership

Engineering leadership

Cloud platforms

APIs

AI solutions

Stakeholder management

Retail experience

Tools

Google Cloud

Job description

Hunkemöller is a fast-moving fashion retailer, so priorities shift and structure is light. The right candidate is energized by that, makes sound calls quickly, and brings people along. You will report to the Head of Data, Analytics and AI. This is a hybrid role, partly from home and partly at our office in Hilversum, the Netherlands, so we are only considering applicants who live within commuting distance of Hilversum. We value demonstrated skill over a traditional career path, and the selection process includes a short practical exercise.

Responsibilities:

• Deliver Leadership Priorities: Turn the AI priorities set by leadership and the AI Board into scoped deliverables with clear acceptance criteria, estimates and a named business owner.
• Decide Build or Partner: Decide whether work is delivered by the team or by an external partner, set fixed-scope agreements, and hold partners to Hunkemöller standards.
• Own AI Standards and Platform Choices: Set the criteria for choosing AI platforms and tools per use case, covering data access, cost, integration and maintenance, define the rules partners and vendors work within, and manage the Google Cloud agent platform and its generative capabilities together with our cloud team.
• Run What the Team Delivers: Own monitoring, maintenance, running cost and incident handling for the AI solutions the team puts into production.
• Be the Go-To Point for AI: Act as first point of contact for AI questions across the business, triage each request to a champion, the team, the cloud owner or a partner, and keep support to about a fifth of team capacity.
• Build the AI Champions Network: Recruit, train and support AI champions in each department who handle first-line questions and bring new opportunities to the team.
• Lead and Develop the Team: Plan the team's work, coach two engineers, and make sure each can cover the other's basic work.
• Report Value: Track realized savings and adoption per deliverable and report progress to leadership and the AI Board.

Requirements:

• Experience in technical product ownership, delivery leadership or engineering leadership, including leading a small team that both delivered solutions and supported internal users. Recent hands-on experience delivering AI solutions matters more than years in a role.
• Hands-on experience & understanding in cloud platforms, APIs and language-model applications to review a partner's architecture and estimates, and to understand platform issues well enough to resolve or route them. Experience with Google Cloud is a plus.
• Proven experience managing agencies, system integrators or freelancers on fixed-scope work.
• Comfortable making decisions with incomplete information as priorities change, and deciding what becomes a deliverable and what stays a quick answer.
• You excel at building trust across departments, explaining complex concepts to technical and non-technical audiences, and saying no when a request does not hold up.
• Understanding of how AI work translates into cost avoided, time saved and adoption, and you can build and defend a business case. Retail, fashion or ecommerce experience is a strong plus.
• Deep understanding of data access and privacy, and the risks of AI tools that can read or change business data.
• Written and verbal English communication skills. Dutch is a plus.

What we offer

• 25 days of annual leave, with the option to buy or sell up to 4 additional days
• Hybrid work model, combining office and remote working
• Possibility towork from abroad for up to 2 weeks per year
• Aninternational work environment, working with teams across different countries
• Travel allowanceto support commuting costs
• Access to theHunkemöller Academyfor professional development
• 25% employee discounton all Hunkemöller products