AI Services Sales Director - Benelux (Remote)

Genesys Cloud Services, Inc.; Amsterdam; Ibrido; EUR 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

paid volunteer time

August Free Fridays

well-being resources

regionally tailored programs for emp.

Descrizione del lavoro

Genesys Cloud Services, Inc. is seeking a Professional Services Sales Director to lead high-impact services sales across the Benelux region. This remote role travels up to 40% and collaborates with Product Sales, Pre-sales, and Customer Success to shape strategic engagements.

You will drive consultative, value-led sales, manage complex bids, and build strong executive relationships to grow bookings and profitability while aligning regional strategies with company goals.

Competenze

• 5–7+ years in consultative or high-touch sales within IT/Tech (SaaS strongly preferred).
• Proven ability to succeed in a target-driven, high-pressure environment.
• Strong consultative selling mindset with a focus on business outcomes and customer value.
• Excellent relationship-building skills, both internally and externally.
• Confidence engaging and presenting to C-level stakeholders.
• Outstanding presentation, communication skills.
• Strong listening skills and the ability to uncover underlying customer needs.
• Demonstrated negotiation and influencing skills in complex deals.
• Solid understanding of SaaS, cloud solutions, and contact center / CX space (CX knowledge is a plus).
• Passion for technology and continuous learning, including emerging trends like AI.

Mansioni

• Lead consultative sales engagements, focusing on understanding customer challenges and delivering value-driven solutions.
• Generate and manage a strong pipeline of new services opportunities to meet and exceed financial targets (bookings & profitability).
• Drive the end-to-end bid process for large, complex deals—from initial engagement through negotiation, contract (SOW) creation, shaping and contract signing.
• Collaborate cross-functionally (AE, SC, CSM, PM) to align on customer strategy across the full lifecycle.
• Build and maintain trusted advisor relationships, including with executive sponsors and senior stakeholders.
• Articulate the Genesys Cloud vision, including transformation journeys and Customer Success service offerings.
• Demonstrate a strong point of view on AI in CX, confidently communicating its business value and future impact.
• Monitor delivery progress, ensuring customer satisfaction and acting as an escalation point when needed.
• Maintain accurate forecasting and pipeline management using CRM tools.
• Stay current on market trends, SaaS innovations, and customer buying behaviors.

Conoscenze

Consultative selling

C-level engagement

Pipeline management

Stakeholder management

Negotiation

English & Dutch

Strumenti

CRM tools

Descrizione del lavoro

Genesys Cloud Services, Inc. is seeking a Professional Services Sales Director to lead high-impact services sales across the Benelux region. This remote role travels up to 40% and collaborates with Product Sales, Pre-sales, and Customer Success to shape strategic engagements.

You will drive consultative, value-led sales, manage complex bids, and build strong executive relationships to grow bookings and profitability while aligning regional strategies with company goals.