AI Sales Agent Operations Specialist

Just Eat Takeaway.com; Amsterdam; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Monthly Meal Allowance

Health Insurance Discount

Pension Scheme

Job summary

A leading food delivery platform in Amsterdam seeks a Sales Agent Operations Specialist to enhance AI-driven sales tools. The role involves analyzing sales tool effectiveness, collaborating with various teams, and driving operational improvements. Ideal candidates will have experience with Salesforce and possess strong analytical skills. Enjoy perks like a monthly meal allowance and health insurance discounts.

Qualifications

• Experience in managing User Acceptance Testing (UAT).
• Ability to translate business needs into technology requirements.
• Background in improving business processes.

Responsibilities

• Drive operational excellence for AI agent ecosystem.
• Track and analyze performance of sales tools.
• Lead continuous improvement for sales technology.

Skills

Sales Technology understanding

Analytical mindset

Communication skills

Commercial acumen

Education

Salesforce Certified AI Associate certification

Tools

Salesforce

CRM

Analytics tools

Job description

Get AI-powered advice on this job and more exclusive features.

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

We're looking for a Sales Agent Operations Specialist in Amsterdam to drive the operational excellence and continuous improvement of our AI agent ecosystem. You'll be the technical owner of key elements within this system, rigorously analyzing their effectiveness, managing configurations, and ensuring they operate as a robust, interconnected system to empower our sales teams. This is a unique chance to work hands-on with cutting-edge AI technology, playing a pivotal role in our AI transformation and unlocking commercial growth for a multi-billion euro organization.

These are some of the key ingredients to the role

• Lead the business readiness and operational deployment for all new sales technology, acting as a key stakeholder.
• Manage the User Acceptance Testing (UAT) process and secure business sign-off for new tools.
• Track and analyze the performance of sales tools against key business objectives, identifying trends and root causes.
• Lead a continuous improvement cycle, designing and analyzing business tests (e.g., A/B testing) to optimize tooling effectiveness.
• Engage with strategy, process, data, market, and vertical teams to manage improvement efforts.

What will you bring to the table?

• Strong understanding of Sales Technology (CRM, sales automation, analytics tools) and ability to translate business needs into requirements.
• Experience with the Salesforce ecosystem and/or a Salesforce Certified AI Associate certification is highly desirable.
• A strong analytical and investigative mindset, with proven ability to track performance, analyze data, and understand root causes.
• Background in improving business processes and practical experience in designing and running business tests (A/B testing, UAT).
• Excellent data storytelling and executive communication skills, able to translate complex data into clear narratives for senior leadership.
• Strong commercial acumen, understanding the business implications of operational performance and technology changes.

At JET, this is on the menu

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

• Monthly Meal Allowance: Enjoy our platform with a personal budget to order meals.
• Health Insurance Discount: Benefit from a collective scheme for a competitive premium.
• Pension Scheme: Build your future with a solid pension plan.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Business Development

• Industries

  Hospitality and Technology, Information and Media

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