AI-Driven HR Ops Lead — NL & BE

KRK Medtronic BV (NLT); Heerlen; On-site; EUR 45,000 - 67,000; Full time

Job summary

Medtronic Netherlands is seeking an HR Business Operations professional to drive operational excellence and AI-enhanced HR tasks within the HRBO team. You will support HRBPs with analytics, workflows, and local compliance using Workday and ServiceNow, ensuring accurate transactions.

You will collaborate with People Connect coordinators and global centers, delivering localized contracts and governance while applying country-specific laws.

Qualifications

• Minimum 3 years of experience in HR Business Operations or similar role.
• Proficiency in using AI tools to enhance productivity and processes.
• Knowledge of local labour laws and country-specific HR compliance.
• Advanced MS Office skills; experience with Workday or ServiceNow is a plus.
• Fluent in English and Dutch (French a benefit).

Responsibilities

• Establish and maintain in-country operational standards and AI integration for HR tasks.
• Drive process improvements using data analytics and AI insights.
• Verify documentation and manage complex Workday/ServiceNow transactions; own escalated cases.
• Create localized employment contracts and correspondence while meeting governance standards.
• Support strategic projects and provide AI-assisted reporting to leadership.

Skills

HR Operations

AI tools

Labor laws

MS Office

English & Dutch

Tools

Workday

ServiceNow

Job description

Medtronic Netherlands is seeking an HR Business Operations professional to drive operational excellence and AI-enhanced HR tasks within the HRBO team. You will support HRBPs with analytics, workflows, and local compliance using Workday and ServiceNow, ensuring accurate transactions.

You will collaborate with People Connect coordinators and global centers, delivering localized contracts and governance while applying country-specific laws.