Senior Account Manager

SoftwareONE Deutschland GmbH; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Flexible hybrid model

Flexible hours

Training and career development

Company car or mobility budget

Unlimited holidays

Job summary

SoftwareOne in Amsterdam is seeking a Senior Account Manager to develop strategic relationships, drive account growth, and deliver long-term value for customers in a B2B setting. You will act as a trusted advisor, align SoftwareOne solutions with business goals, and collaborate with internal teams to maximize profitability.

You will manage an assigned portfolio, pursue new opportunities, renewals, and proactive opportunities, track KPIs and forecast performance, and work with public sector

Qualifications

• Degree in Business, Marketing, or related discipline preferred.
• Strong experience managing strategic customer accounts in a B2B environment.
• Experience working with Public Sector customers and tender processes.
• Knowledge of customer relationship management practices and CRM tools.
• Effective communication, stakeholder management, and collaboration skills.

Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction.
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value.
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts.
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities.

Skills

Stakeholder management

Communication

Collaboration

Commercial mindset

Education

Business or Marketing degree

Tools

CRM systems

Job description

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

The role

• Are you passionate about building long-term customer relationships and driving sustainable business growth?
• Do you thrive in a role where you can act as a trusted advisor to customers and influence strategic decisions?
• Would you like to join a global technology company helping organizations unlock the value of software, cloud, data, and AI solutions?

Practical Information

Location: Amsterdam, Netherlands

Reports to: Direct SalesManager

Visa Requirements: Valid working rights for the Netherlands

Language Requirements: Fluent/professional Dutch and English, written and verbal

As a Senior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne's solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.

Key Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact
• Develop trusted advisor relationships with key stakeholders and executive sponsors
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities

What we need to see from you

• Degree in Business, Marketing, or related discipline preferred
• Strong experience managing strategic customer accounts in a B2B environment
• Experience working with Public Sector customers and tender processes
• Knowledge of customer relationship management practices and CRM tools
• Effective communication, stakeholder management, and collaboration skills
• Commercial mindset with excellent analytical, organizational, and problem-solving abilities

What we offer

• Flexible hybrid working model
• Flexible working hours
• Extensive training and career development opportunities
• Company car or mobility budget
• Unlimited Holidays

The full list of benefits will be shared during the interview process.

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.