Account Manager (Amsterdam)

Fresha; Amsterdam; Hybrid; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Earn for Impact

Portfolio Ownership

Grow with Fresha

Cross-Functional Collaboration

Job summary

Fresha in Amsterdam is seeking an Account Manager to own relationships with Fresha's customers, drive platform adoption and revenue growth. You will work closely with the Account Manager Team Lead to build strong partner relationships and maximise monetisation across the Fresha platform.

Fluency in Dutch is essential, with advanced English; the role is office-based in Amsterdam. You’ll thrive in a fast-growing environment, work autonomously, and have direct impact on partner growth and

Qualifications

• Experience in an Account Management or partner-facing role with a track record of building strong partner relationships and driving commercial growth.
• A proactive, growth mindset with a genuine appetite for learning and continuous development.
• Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.
• Adaptable and comfortable working in a fast-moving, highly collaborative environment.
• A genuine interest in the beauty, wellness and self-care space.

Responsibilities

• Partner onboarding to Fresha and Fresha Pay features, helping partners derive value from the platform from day one.
• Optimize partner profiles and revenue strategies to increase monetisation and drive growth.
• Educate and convert partner accounts onto Fresha’s native payment processing solutions and premium features.
• Manage a portfolio of partners with tailored, consultative support.
• Build trusted, long-term relationships as a strategic partner throughout their Fresha journey.
• Collaborate with Sales, Data Migration and Product teams to deliver a seamless experience.

Skills

Account management

Proactive mindset

Commercially driven

Team player

Beauty & wellness industry interest

Job description

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Account Manager | Amsterdam, NL | Office-based

As we expand across the Benelux market, we're looking for an Account Manager to own relationships with Fresha's customers, drive platform adoption and growth, and turn great partnerships into long-term success.

Reporting directly to the Account Manager Team Lead, you’ll be responsible for building strong partner relationships and driving monetisation and revenue growth across the Fresha platform.

You’ll act as a trusted advisor to a portfolio of partners, helping them understand the value of Fresha’s products, adopt the right solutions for their businesses and maximise the opportunities available through the platform.

This is an exciting opportunity for an experienced commercial professional who thrives in a fast-paced, high-growth environment. You’ll work autonomously, take ownership of your accounts and have a direct impact on Partner growth and commercial performance.

Salary & Earning Potential

€50,000 - 60,000 OTE

€45,000 base + additional performance based variable pay

What You'll Do

• Partner Onboarding: Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform and it's features from day one.

• Drive Commercial Growth: Optimise partner profiles and revenue strategies, identifying opportunities to increase monetisation and drive business growth.

• Convert Payments & Features: Proactively educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.

• Consultative Account Management: Manage a portfolio of partners with tailored, consultative support, understanding their unique business needs and identifying opportunities to help them grow.

• Build High-Value Relationships: Build trusted, long-term relationships, acting as a strategic partner throughout their Fresha journey.

• Cross-Functional Collaboration: Work closely with Sales, Data Migration and Product teams to deliver a seamless experience, share partner insights and continuously improve how we support businesses on Fresha.

This list is not exhaustive and there may be other activities you are required to deliver.

What We're Looking For

• Account Management Experience: Experience in an Account Management or similar partner-facing role, with a track record of building strong partner relationships and driving commercial growth.

• Proactive and Curious: A proactive, growth mindset with a genuine appetite for learning and continuous development.

• Commercially Driven: Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.

• Team-Player: Adaptable andcomfortable working in a fast-moving, highly collaborative environment.

• Industry: A genuine interest in the beauty, wellness and self-care space.

Language Requirements: Fluency in Dutch is essential. Advanced English is preferred, as you'll present to and communicate with international teams.

At Fresha, we value passion and potential as much as specific skills.

We believe in fostering growth and providing the support needed for you to excel in your role.

Your Opportunity At Fresha

• Earn for Impact: A market leading compensation structure that rewards high performance and delivery.

• Portfolio Ownership: Own a portfolio of partners and drive real commercial impact for an established global brand as we build across a new market.

• Grow with Fresha: As Fresha expands internationally and continue to invest in its product, account management is a key growth engine with clear opportunities to progress into a more Senior AM or Leadership position.

• Cross-Functional International Collaboration: Collaborate with an international team across Commercial and Product.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.