Account Manager

Jobgether; Pays-Bas; À distance; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Stock options

Annual company trip

Collaborative work environment

Startup vibe

Résumé du poste

Jobgether, on behalf of a partner company, is seeking an Account Manager based in the Netherlands for a remote-first role. You will own an existing customer portfolio, build strategic relationships, and identify opportunities to drive sustainable revenue growth.

You will collaborate with decision-makers to understand business objectives, optimize product adoption, and lead commercial discussions including pricing and renewals.

Responsabilités

• Manage and develop a portfolio of existing accounts with key stakeholders.
• Identify, develop, and close upsell and cross-sell opportunities.
• Create strategic account plans to maximize customer potential.
• Build trusted relationships with senior executives and position the platform strategically.
• Increase product adoption by understanding customer workflows.
• Lead commercial discussions including pricing, expansions, and renewals.
• Monitor account performance and proactively address retention.
• Collaborate with Customer Success, Sales, and other teams for a consistent experience.
• Track KPIs like revenue growth and expansion pipeline.
• Share feedback and market insights to improve processes.

Description du poste

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in Netherlands.

Join a fast-growing B2B SaaS environment transforming how businesses approach sales through advanced AI-powered technology. In this role, you will take ownership of an existing customer portfolio, building strategic relationships and identifying opportunities to drive sustainable revenue growth. You will work closely with decision-makers to understand their business objectives, optimize product adoption, and deliver measurable value. Combining account development, consultative selling, and commercial strategy, you will play a key role in strengthening customer partnerships and expanding business opportunities. You will collaborate with cross-functional teams in a remote-first environment that encourages autonomy, innovation, and continuous improvement. This is an opportunity to make a direct impact on customer success while contributing to the growth of an ambitious technology business.

Accountabilities

• Manage and develop a portfolio of existing customer accounts, building strong relationships with key stakeholders and understanding their business objectives, priorities, and challenges.
• Drive revenue expansion by identifying, developing, and closing upselling and cross-selling opportunities within existing accounts.
• Create and execute strategic account plans to maximize customer potential, strengthen partnerships, and identify new growth opportunities.
• Build trusted relationships with key decision-makers, including senior executives, positioning the platform as a strategic solution for their business needs.
• Identify opportunities to increase product adoption by understanding customer workflows, pain points, and evolving requirements.
• Lead commercial discussions and negotiations, including pricing, contract expansions, and renewals where applicable.
• Monitor customer engagement, account performance, and overall portfolio health to identify potential risks and proactively address retention and growth opportunities.
• Collaborate with Customer Success, Sales, and other internal teams to ensure a consistent customer experience and align account development strategies.
• Track and report key performance indicators, including revenue growth, expansion pipeline, and individual account performance.
• Share customer feedback and market insights while contributing to the continuous improvement of account management processes, workflows, and best practices.

Requirements

• At least 3 years of professional experience in account management, sales, or a similar commercial role, preferably within a B2B SaaS environment.
• Demonstrated success in driving revenue growth through upselling, cross-selling, and strategic account development.
• Experience managing existing customer portfolios and ideally owning revenue targets or commercial quotas.
• Excellent relationship-building and communication skills, with the ability to engage and influence stakeholders at different organizational levels.
• Strong commercial awareness and a consultative sales approach, with the ability to identify customer needs, negotiate effectively, and close expansion opportunities.
• Excellent organizational and analytical skills, with the ability to manage multiple accounts, monitor performance, and prioritize opportunities effectively.
• Comfortable working in a remote-first environment and collaborating across multiple teams and functions.
• A high level of ownership, initiative, and urgency, combined with the ability to adapt and deliver results in a fast-paced, evolving business environment.
• A customer-oriented mindset and a proactive approach to building long-term, mutually beneficial partnerships.

Benefits

• Competitive salary: Attractive compensation package based on experience and qualifications.
• Health insurance: Healthcare coverage to support your well-being.
• Stock options: Opportunity to participate in the company's long-term growth through equity.
• Collaborative work environment: Join a supportive, dynamic team that values innovation, initiative, and professional development.
• Annual company trip: Enjoy a yearly company-wide trip to a surprise destination.
• Startup environment: Be part of a rapidly growing, post-Series A business with established product-market fit and strong backing from Y Combinator.
• Professional growth: Work alongside ambitious professionals and contribute directly to the development of an innovative AI-powered sales platform.