Account Manager

DENS BV; Netherlands; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Company lease car

Home-based work option

Growth opportunities

Job summary

DENS develops and delivers advanced mobile energy and battery solutions from Helmond, the Netherlands. As Account Manager, you will manage a portfolio of strategic customers, deepen relationships, and proactively identify new opportunities within existing accounts.

You will coordinate with engineering and management, negotiate renewals, and travel regularly for customer visits, contributing to growth and long-term partnerships with key clients.

Qualifications

• At least 3 years of experience in account management.
• Excellent relationship management and communication skills.
• Dutch language is required; English is an advantage.
• Ability to travel regularly for customer visits.
• Affinity with technical products and complex decision processes.

Responsibilities

• Manage and expand a portfolio of strategic customer accounts.
• Identify upselling and cross-selling opportunities within existing accounts.
• Develop account plans and monitor customer satisfaction.
• Coordinate technical and commercial follow-up after order placement.
• Negotiate contract renewals and new framework agreements.

Skills

Account management

Relationship management

Dutch language

English proficiency

Travel willingness

Job description

Room to grow: if you show us what you can do, we will give you the opportunity to develop yourself
A pleasant working environment where people work hard, but there is also room for fun
Working with colleagues who want to move forward, keep improving, and grow with us

Your Skills

Commercially driven: you identify opportunities and do not wait for customers to bring them up
Strong relationship management skills: you build trust for the long term
You enjoy diving into the details of our innovative energy solutions and quickly develop in-depth product knowledge

Why DENS

We are not a standard technical company. We are innovative, ambitious, and always on the move
We look at what each person needs and respond accordingly: no standard approach, but tailor-made solutions
Because we all work on site, the lines of communication are short and decisions are made quickly; that is our strength

Account Manager

About DENS

DENS develops and delivers advanced mobile energy and battery solutions for demanding industries, ranging from construction and ports to critical infrastructure and inland shipping. We are a fast-growing company with approximately 170 employees, founded as a spin-off from Eindhoven University of Technology (TU/e) and based in Helmond, the Netherlands.

What Makes This Role Special

Our customer base grows alongside the company, so you will not be starting from scratch. You will inherit a portfolio with real projects and genuine growth potential. Customers stay with DENS because of what we build, and your role is to deepen those relationships rather than continuously hunt for new business every month.

Long-term partnerships are at the heart of everything we do.

The role

As an Account Manager, you will be the dedicated point of contact for a portfolio of strategic customers. You will understand their organization, challenges, and ambitions. You will ensure that DENS remains top-of-mind and proactively identify new opportunities within existing accounts, ranging from upselling opportunities to long-term contracts.

Responsibilities

• Manage and expand a portfolio of strategic customer accounts.
• Proactively identify upselling and cross-selling opportunities within existing accounts.
• Develop account plans and monitor customer satisfaction.
• Coordinate technical and commercial follow-up after order placement.
• Negotiate contract renewals and new framework agreements.
• Share customer insights with product development and management.

What we are looking for

• At least 3 years of experience in account management, preferably within the energy, infrastructure, or industrial sectors.
• Strong relationship management skills with the ability to build long-term trust.
• Commercially astute: you recognize opportunities and act on them proactively.
• Affinity with technical products and complex decision-making processes.
• Excellent communication skills in Dutch; English proficiency is an advantage.
• Willingness to travel regularly for customer visits.

What we offer

• Competitive salary based on experience.
• Company lease car appropriate for the role.
• Established customer portfolio with significant growth potential.
• Close collaboration with engineering teams and management.
• The opportunity to contribute to the energy transition and sustainability goals of the Netherlands.
• Helmond office as your home base, with the option to work from home.

Acquisition is not appreciated. DENS does not accept unsolicited assistance from agencies for this job posting. Resumes (in any form) sent to a DENS employee by employment agencies without a valid written request are considered the property of DENS for which no compensation is payable in any way.