Account Manager

Apply now!; Echt-Susteren; On-site; EUR 33,000 - 62,000; Full time

Benefits offered by this job

Travel allowance

Employee discounts

Gym discount

Bike plan

International culture

Bonus

Job summary

Arvato in Echt, Limburg is hiring an Account Manager Tech to grow key client relationships in a fast-growing, high-tech logistics environment. You will translate customer needs into scalable, profitable solutions and lead a cross-functional team.

This role requires 1+ year in contract logistics, strong English, and a commercial mindset. You’ll drive SLA/KPI performance, manage contracts and pricing, and report to the Key Account Manager in an international, hybrid setup.

Qualifications

• Commercially driven Account Manager in a tech-driven environment.
• Bachelor’s or Master’s degree in Logistics, Supply Chain, Business or similar.
• 1+ year experience in contract logistics.
• Strong English skills; Dutch/German a plus.
• Experience with P&L and strong analytical skills.
• Strong communication and stakeholder management skills.
• Proactive, structured, and results-driven team player.

Responsibilities

• Manage and grow customer accounts within our Tech division, ensuring operational excellence and commercial success.
• Drive SLA and KPI performance (on-time delivery, service levels).
• Manage customer relationships and act as the main point of contact.
• Lead MBRs/QBRs and translate insights into improvement plans.
• Identify growth opportunities such as upselling and service innovation.
• Manage contracts, pricing, and indexations.
• Collaborate with operations, business support, and customer service in an international team; report to the Key Account Manager.

Skills

Stakeholder management

Analytical skills

Communication

Proactive

Education

Bachelor’s/Master’s in Logistics or related

Job description

Echt, Limburg lFull-time lHybrid | Bonus

Take your next career step as an AccountManagerTech in a fast-growing, high-techlogisticsenvironment. In Echt, you manage key client relationships while driving performance in one of the most advanced supply chain operations in Europe.

As an Account Manager, you combine strong stakeholder management with a sharp commercial mindset. You know how to translate customer needs into scalable, efficient, and profitable solutions.

You’llwork in a highly automated, technology-driven environment where innovation, ownership, and continuous improvement are key.

If this sounds like the right fit foryou ,thenwe’dlove to have a conversation with you.

YOUR TASKS

• Youare responsible formanaging and growing your customer accounts within our Tech division, ensuring both operational excellence and commercial success.
• Drive SLA and KPI performance (e.g.on-time delivery, service levels)
• Manage customer relationships and act as the main point of contact
• Lead MBRs/QBRs and translate insights into improvement plans
• Identifygrowth opportunities such as upselling and service innovation
• Manage contracts, pricing, and indexations
• You’llwork closely with operations,business support, and customer service in an international team and report to theKey Account Manager.

Qualifications

• We’relooking for a commercially driven Account Manager who thrives in a dynamic, tech-driven environment.
• Bachelor’s or Master’sdegree (Logistics, Supply Chain, Business or similar)
• 1+ year experience in contractlogistics
• Strong English skills (Dutch/German is a plus)
• Experience with P&L and strong analytical skills
• Strong communicationand stakeholder management skills
• Proactive, structured, and results-driven team player

WHAT’S IN IT FOR YOU?

At Arvato, your developmentdoesn’tstop.You’llwork with advancedlogisticstechnology in an environment where innovation is at the core.

Salary between €2,975 and €5,531 ,depending on experience

25 vacation days, extendable to 28 +optionto buy extra days

Travel allowance & employee discounts

Gym discount and bike plan

International, informal, and team-driven culture

You must have the legal right to work in the Netherlandsat time of applying.

Additional Information

WHAT’S NEXT

• Phone interview with the recruiter;
• First interview;
• Second interview & case study;
• You'll receive an offer within 48 hours;

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

About Us

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

We want to be a fair and inclusive employer and value the different perspectives of our employees, which contributes to the diversity of our company.