Account Manager

Arvato; Echt-Susteren; On-site; EUR 33,000 - 62,000; Full time

Benefits offered by this job

25 vacation days

Travel allowance

Gym discount

Bike plan

Employee discounts

Job summary

Arvato in Echt, Netherlands, is seeking an Account Manager to drive growth within a fast-growing, tech-driven logistics environment. You will manage key client relationships, translate needs into scalable solutions, and report to the Key Account Manager.

You’ll work in a highly automated, technology-driven setting where ownership and continuous improvement are central. 1+ year in contract logistics and strong English are required, Dutch/German a plus.

Qualifications

• Bachelor’s or Master’s degree (Logistics, Supply Chain, Business or similar).
• 1+ year experience in contract logistics.
• Strong English skills (Dutch/German is a plus).
• Experience with P&L and strong analytical skills.
• Strong communication and stakeholder management skills.
• Proactive, structured, and results-driven team player.

Responsibilities

• Drive SLA and KPI performance (e.g. on-time delivery, service levels).
• Manage customer relationships and act as the main point of contact.
• Lead MBRs/QBRs and translate insights into improvement plans.
• Identify growth opportunities such as upselling and service innovation.
• Manage contracts, pricing, and indexations.

Education

Bachelor’s or Master’s degree (Logistics, Supply Chain, Business or similar)

Stakeholder management

Analytical skills

English proficiency

Communication skills

Proactive, structured, and results-driven

Job description

Take your next career step as an Account Manager in a fast-growing, high-tech logistics environment. In Echt, you manage key client relationships while driving performance in one of the most advanced supply chain operations in Europe.

As an Account Manager, you combine strong stakeholder management with a sharp commercial mindset. You know how to translate customer needs into scalable, efficient, and profitable solutions.

You’ll work in a highly automated, technology-driven environment where innovation, ownership, and continuous improvement are key.

If this sounds like the right fit for you ,then we’d love to have a conversation with you.

YOUR TASKS

You are responsible for managing and growing your customer accounts within our Tech division, ensuring both operational excellence and commercial success.

• Drive SLA and KPI performance (e.g. on-time delivery, service levels)
• Manage customer relationships and act as the main point of contact
• Lead MBRs/QBRs and translate insights into improvement plans
• Identify growth opportunities such as upselling and service innovation
• Manage contracts, pricing, and indexations

You’ll work closely with operations, business support, and customer service in an international team and report to the Key Account Manager.

YOUR PROFILE

We’re looking for a commercially driven Account Manager who thrives in a dynamic, tech-driven environment.

• Bachelor’s or Master’s degree (Logistics, Supply Chain, Business or similar)
• 1+ year experience in contract logistics
• Strong English skills (Dutch/German is a plus)
• Experience with P&L and strong analytical skills
• Strong communication and stakeholder management skills
• Proactive, structured, and results-driven team player

WHAT’S IN IT FOR YOU?

At Arvato, your development doesn’t stop. You’ll work with advanced logistics technology in an environment where innovation is at the core.

• Salary between €2,975 and €5,531 , depending on experience
• 25 vacation days, extendable to 28 + option to buy extra days
• Travel allowance & employee discounts
• Gym discount and bike plan
• International, informal, and team-driven culture

You must have the legal right to work in the Netherlands at time of applying.

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.