EN
142
Technical jobs in Singapore
Executive - Technical Support - Mandarin/Cantonese for Hong Kong & Taiwan
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
18 days ago
I want to receive the latest job alerts for “Technical” jobs
Technical Sales Specialist, Endoscope Repair
STERIS Canada Corporation
Petaling Jaya
Hybrid
MYR 60,000 - 90,000
19 days ago
Technical Support Representative (Mandarin Speaking)
Emerson
Bayan Lepas
Hybrid
MYR 100,000 - 150,000
19 days ago
Executive - Technical Support (Thai Language Support)
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
19 days ago
Discover more opportunities than anywhere else. Find more jobs nowAssociate Technical Support Engineer
The Access Group
Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
21 days ago
Assistant Manager, Parts Technical Support (Korean Speaker)
Daimler Trucks North America LLC
Puchong
On-site
MYR 70,000 - 90,000
21 days ago
Assistant Manager, Parts Technical Support (Vietnamese Speaker)
Daimler Trucks North America LLC
Puchong
On-site
MYR 80,000 - 100,000
21 days ago
Connect with headhunters to apply for similar jobsExecutive Technical Support - ANZ & ASEAN
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
21 days ago
Specialist - Technical Support - ANZ
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
21 days ago
Specialist - Technical Support (Khmer Language Support)
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
21 days ago
Executive - Technical Support (L2)
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
21 days ago
Assistant Manager, Parts Technical Support (Thai Speaker)
Daimler Trucks North America LLC
Puchong
On-site
MYR 150,000 - 200,000
22 days ago
Technical Product Manager / Owner (Mobile)
Trade Nation
Kuala Lumpur
On-site
MYR 80,000 - 120,000
22 days ago
Assistant Manager, Parts Technical Support (Japanese Speaker)
Daimler Trucks North America LLC
Puchong
On-site
MYR 80,000 - 100,000
22 days ago
Assistant Manager, Parts Technical Support (Mandarin Speaker)
Daimler Trucks North America LLC
Puchong
On-site
MYR 60,000 - 80,000
22 days ago
Senior IT Solutions Consultant (Technical Consultant)
DHL
Cyberjaya
Hybrid
MYR 80,000 - 120,000
26 days ago
Executive - Technical Support - Mandarin/Cantonese for Hong Kong & Taiwan
Scicom MSC Berhad
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
19 days ago
Job summary
A tech support company in Kuala Lumpur is seeking individuals for customer service roles to assist with technical troubleshooting and support. Successful candidates will need proficiency in English and either Mandarin or Cantonese, coupled with a diploma or degree in an IT-related discipline. The role operates 24/7 with competitive compensation and generous leave benefits.
Benefits
Competitive salary
Shift allowance
Overtime pay
Quarterly performance bonuses
15 days of annual leave
14 days of medical leave
Comprehensive insurance
Qualifications
- Proficiency in spoken and written English and Mandarin/Cantonese.
- Understanding of desktop, laptop, and tablet hardware.
- Ability to diagnose and resolve technical issues.
Responsibilities
- Diagnose and resolve technical or service-related issues.
- Identify hardware or software issues and provide effective solutions.
- Educate customers to resolve technical issues.
Skills
Proficient in English
Proficient in Mandarin/Cantonese
Problem solving skills
Technical knowledge of hardware
Education
Diploma or degree in IT-related disciplines
Job description
What You'll Do:
- Assist Customers and Engineers: Diagnose and resolve technical or service-related issues for our customers through calls or digital interactions.
- Troubleshoot Problems: Identify hardware or software issues and provide effective solutions.
- Educate and Advise: Use your experience and our guideline documentation to educate customers and ensure their technical issues are resolved.
- Share Insights: Provide valuable input on recurring customer problems to our technical team.
- Collaborate: Work closely with Team Leaders / CC managers and provide feedback for continual improvement.
What You Need to Succeed:
- Educational Background: Diploma or degree in IT-related disciplines.
- Language Skills: Proficiency in spoken and written English and Mandarin / Cantonese.
- Fresh Graduates Welcome: If you're fluent in Mandarin / Cantonese, we encourage you to apply! We provide the necessary training and support.
- Technical knowledge: Understanding of desktop, laptop and tablet’s hardware and technology with problem solving and troubleshooting skills.
Work Schedule:
- Operating Hours: 24/7
- Workdays: 5-day work week with off days based on a roster.
What We Offer:
- Competitive Salary: RM 4,000 - RM 4,500.
- Shift Allowance: For selected desks.
- Overtime Pay: For selected desks.
- Performance Bonuses: Quarterly bonuses for confirmed staff.
- Generous Leave: 15 days of annual leave and 14 days of medical leave.
- Comprehensive Insurance: Medical and hospitalization coverage.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.