EN
1,906
Design jobs in United States
Manager, CRM (Loyalty Program) - Marketing
Confidential Jobs
Seri Kembangan
On-site
MYR 60,000 - 80,000
12 days ago
I want to receive the latest job alerts for “Design” jobs
Premedia Artist: Precision Prepress Specialist
SGK
Simpang Empat
On-site
MYR 100,000 - 150,000
13 days ago
Revenue Growth Management Manager
SUNTORY BEVERAGE & FOOD ASIA PTE LTD
Petaling Jaya
On-site
MYR 120,000 - 160,000
13 days ago
Discover more opportunities than anywhere else. Find more jobs nowRegional Sales Manager (Central & North)
SUNTORY BEVERAGE & FOOD ASIA PTE LTD
Petaling Jaya
On-site
MYR 100,000 - 150,000
13 days ago
Connect with headhunters to apply for similar jobsSenior Software Engineer in Test, Fulfillment
Grab
Petaling Jaya
On-site
MYR 80,000 - 120,000
13 days ago
Full‑Stack Engineer — Build AI‑Enhanced Web Apps
Involve Asia
Kuala Lumpur
On-site
MYR 60,000 - 80,000
13 days ago
Senior Medical Equipment Engineer – Design & Build
Boston Scientific
George Town
On-site
MYR 80,000 - 110,000
13 days ago
Software Test Engineer (Kuala Lumpur, Malaysia)
Weshine
Kuala Lumpur
Remote
MYR 206,000 - 290,000
14 days ago
MEP Project Lead for Mega Venues & Mixed-Use Developments
Turner & Townsend
Kuala Lumpur
On-site
MYR 100,000 - 150,000
14 days ago
AI Microservices Developer
Pole To Win International
Kuala Lumpur
On-site
MYR 60,000 - 80,000
14 days ago
EMC Design Advisor -Specialist (HPS)
Celestica Inc.
George Town
On-site
MYR 100,000 - 150,000
14 days ago
Patient Journey Partner (HCC)
F. Hoffmann-La Roche Gruppe
Subang Jaya
On-site
MYR 20,000 - 100,000
14 days ago
Senior Analog Circuit Design Engineer
Hunters International Sdn Bhd
Bayan Lepas
On-site
MYR 80,000 - 120,000
20 days ago
Design Operations Manager, AMEA
Mondelēz International
Selangor
On-site
MYR 100,000 - 120,000
27 days ago
Lead Game Designer - (Contract) Malaysia
Pole To Win International
Kuala Lumpur
On-site
MYR 80,000 - 120,000
20 days ago
Manager, CRM (Loyalty Program) - Marketing
Confidential Jobs
Seri Kembangan
On-site
MYR 60,000 - 80,000
Full time
12 days ago
Job summary
A leading organization in customer engagement is seeking a skilled CRM Manager to develop and implement effective loyalty programs. The successful candidate will have a minimum of 3 years' experience in CRM management. This role involves collaboration with various departments and ensuring compliance with privacy regulations. Candidates should possess strong analytical skills and be proficient in CRM and marketing automation tools. A degree in Marketing or related field is preferred.
Qualifications
- Minimum 3 years' experience in CRM management or membership programs.
- Strong analytical skills and proficiency in CRM platforms.
- Proven ability to design data-driven marketing strategies.
- Excellent organizational and project management skills.
- Strong written and verbal communication skills.
Responsibilities
- Develop and implement loyalty program strategy.
- Lead CRM system setup and configuration.
- Oversee customer database management.
- Generate actionable insights through CRM analytics.
- Plan and execute marketing campaigns.
Skills
CRM management experience
Analytical skills
Data-driven marketing strategies
Project management
Communication skills
Education
Degree in Marketing, Business, Data Analytics
Tools
CRM/loyalty platforms
Marketing automation tools
Job description
Job Description
- Develop and implement the end-to-end strategy for the loyalty program, including segmentation, member benefits, rewards structure, and lifecycle management.
- Lead the CRM pre-launch setup and backend configuration, ensuring optimal system configuration, data mapping, integration with POS/e-commerce, user access setup, and workflow automations prior to go-live. Work closely with IT and vendors to test, troubleshoot, and optimize core CRM and loyalty system functions.
- Lead cross-functional teams to coordinate project timelines and resources for successful program rollout and continuous improvement.
- Oversee customer database management, ensuring data quality, integrity, and compliance with privacy regulations.
- Generate actionable customer insights through CRM analytics to inform targeted and personalized campaigns.
- Plan, execute, and optimize marketing campaigns to drive membership sign-up, activation, and retention.
- Collaborate with marketing, sales, store operations, IT, and external vendors to maximize program effectiveness and integration.
- Create and deliver regular reports on program KPIs such as membership growth, engagement, sales uplift, and campaign ROI.
- Champion an excellent customer experience through ongoing feedback collection and program enhancements.
- Train and support frontline staff in loyalty program operations and customer engagement tactics.
Skills requirement
- Minimum 3 years' experience in CRM management, loyalty/membership programs, or customer lifecycle,roles.
- Strong analytical skills and proficiency in CRM/loyalty platforms and marketing automation tools.
- Proven ability to design and execute data-driven marketing strategies.
- Excellent organizational, project management, and cross-team collaboration skills.
- Strong written and verbal communication; ability to present insights and recommendations to management.
- Degree in Marketing, Business, Data Analytics, or a related field is preferred.
- Familiarity with local data privacy laws and customer consent processes.
- Train and support frontline staff in loyalty program operations and customer engagement tactics.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.