Workshop Foreman - New Car EV (Klang Valley)

CARRO; Puchong; On-site; MYR 56,000 - 89,000; Full time

Job summary

Carro in Malaysia is seeking an experienced Automotive Foreman to lead workshop technicians and oversee aftersales operations for electric vehicles. The role demands strong diagnostics, leadership, and the ability to coordinate repairs, servicing, and maintenance while ensuring quality and safety standards.

You will guide technicians in EV-related maintenance, ensure adherence to manufacturer guidelines, and collaborate with service advisors, parts, and management to meet Turnaround Time

Qualifications

• Certificate or Diploma in Automotive Technology, Automotive Engineering, Vehicle Maintenance or a related field.
• Minimum 3 years of working experience in automotive workshop operations.
• Experience as Automotive Foreman / Workshop Team Leader / Senior Technician or Workshop Supervisor is advantageous.
• Strong knowledge of vehicle diagnostics, troubleshooting, mechanical repairs, electrical systems and preventive maintenance.
• Hands-on experience with automotive diagnostic tools, vehicle inspection and repair procedures.
• Knowledge or experience in Electric Vehicles (EV), Hybrid Vehicles, EV systems and high-voltage (HV) safety is advantageous.

Responsibilities

• Lead, supervise and coordinate daily workshop operations, including technicians, mechanics and other workshop personnel.
• Assign and distribute vehicle repair, servicing and maintenance jobs based on technicians' skills, workload and priorities.
• Monitor repair progress and ensure all vehicles are completed within the targeted Turnaround Time (TAT).
• Provide hands-on technical support in vehicle diagnostics, troubleshooting, fault identification and complex repair cases.
• Guide technicians in performing vehicle servicing, mechanical repairs, electrical repairs and EV-related maintenance.
• Ensure all repair and maintenance work follows manufacturer guidelines, technical specifications, SOPs and safety standards.
• Conduct quality inspections on completed repair jobs to minimize rework and customer complaints.
• Work closely with Service Advisors, Job Controllers and Parts Department to ensure smooth job coordination and timely parts availability.
• Monitor technician productivity, workshop performance, manpower allocation and equipment utilization.
• Coach, guide and train technicians to improve technical skills, repair quality and overall workshop productivity.
• Support onboarding and technical development of new technicians and workshop employees.
• Ensure workshop tools and facilities are properly maintained, clean and safe.
• Ensure compliance with workshop safety procedures, particularly EV and HV safety requirements.

Skills

Vehicle diagnostics

Leadership

Troubleshooting

Electrical systems

Education

Certificate or Diploma in Automotive Technology

Diploma in Automotive Engineering

Tools

Diagnostic tools

Job description

We are looking for an experienced and hands‑on Automotive Foreman to lead our workshop technicians and oversee daily aftersales workshop operations for New Electric Vehicles (EV). The ideal candidate should have strong technical knowledge, leadership skills and experience in vehicle diagnostics, troubleshooting, repair and maintenance.

You will be responsible for ensuring efficient workshop operations, maintaining repair quality and supporting technicians in delivering excellent aftersales service.

Key Responsibilities

Lead, supervise and coordinate daily workshop operations, including technicians, mechanics and other workshop personnel.

Assign and distribute vehicle repair, servicing and maintenance jobs based on technicians' skills, workload and job priorities.

Monitor repair progress and ensure all vehicles are completed within the targeted Turnaround Time (TAT).

Provide hands-on technical support in vehicle diagnostics, troubleshooting, fault identification and complex repair cases.

Guide technicians in performing vehicle servicing, mechanical repairs, electrical repairs and EV-related maintenance.

Ensure all repair and maintenance work follows manufacturer guidelines, technical specifications, company SOPs and safety standards.

Conduct quality inspections on completed repair jobs to minimize repeat repairs, rework and customer complaints.

Work closely with Service Advisors, Job Controllers and Parts Department to ensure smooth job coordination and timely parts availability.

Monitor technician productivity, workshop performance, manpower allocation and equipment utilization.

Coach, guide and train technicians to improve technical skills, repair quality and overall workshop productivity.

Support the onboarding and technical development of new technicians and workshop employees.

Ensure workshop tools, diagnostic equipment and facilities are properly maintained, clean and safe.

Ensure compliance with workshop safety procedures, particularly EV and high-voltage (HV) safety requirements.

Identify and escalation technical issues, operational challenges and improvement opportunities to the Workshop Manager.

Perform other duties as assigned by management.

Job Requirements

Certificate or Diploma in Automotive Technology, Automotive Engineering, Vehicle Maintenance or a related field.

Minimum 3 years of working experience in automotive workshop operations, vehicle repair or maintenance.

Previous experience as an Automotive Foreman, Workshop Team Leader, Senior Technician or Workshop Supervisor will be an added advantage.

Strong knowledge of vehicle diagnostics, troubleshooting, mechanical repairs, electrical systems and preventive maintenance.

Hands‑on experience with automotive diagnostic tools, vehicle inspection and repair procedures.

Knowledge or experience in Electric Vehicles (EV), Hybrid Vehicles, EV systems and high-voltage (HV) safety will be an added advantage.

Good leadership skills with the ability to supervise, guide and motivate a team of technicians.

Strong problem‑solving, job coordination and communication skills.

Familiar with workshop operations, job allocation, repair turnaround time (TAT) and technician productivity.

Able to work independently and manage multiple repair jobs in a fast‑paced workshop environment.

About Carro

Carro has carved out a reputation as Asia-Pacific’s leading online automotive marketplace. This tech unicorn is a people‑centric business with over 4,500 employees in 8 markets who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 8 markets.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia Pacific.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Engaging employee initiatives, events, and activities.

Founded in 2015, Carro is Asia-Pacific’s leading online automotive marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, Thailand, Taiwan, Japan, Hong Kong and Australia. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:www.carro.co

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Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP, TW and AU.

Founded in 2015, Carro is Southeast Asia's largest used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Headquartered in Singapore, the tech unicorn startup focuses on the automotive ecosystem, with business operations in retail, insurance, aftersales, and financing. It has raised over US$600 million from Softbank Vision Fund and several sovereign funds and is supported by over 4,500 staff across Asia-Pacific.

Carro is currently present in 7 markets including SG, MY, ID, TH, HK, JP, TW and AU.