Wellness Clinic Branch Manager

DRV Health & Wellness Sdn. Bhd.; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Benefits offered by this job

Performance-based incentives

Career growth

Professional healthcare & wellness培训

Job summary

DRV Health & Wellness Sdn. Bhd. is seeking a dynamic Branch Manager / Dietitian / Nutritionist to lead a busy health and wellness centre in Kuala Lumpur. You will own overall branch performance, operations, team development, customer experience and business growth.

The role combines nutrition expertise with strong leadership, sales and service delivery, requiring hands-on management of day-to-day activities, team coaching and community engagement to drive preventive health programs.

Qualifications

• Diploma or degree in Nutrition, Dietetics, Food Science, Health Science, Business Management or related field
• Experience in branch management or team leadership is preferred

Responsibilities

• Take full responsibility for the day-to-day branch operations and overall performance
• Coordinate customer appointments, consultations, health screenings and wellness programmes
• Establish and maintain branch SOPs, service standards and operating procedures
• Monitor facilities, inventory and ongoing branch resources
• Prepare regular branch performance and management reports
• Ensure a professional, clean and welcoming environment
• Develop and execute strategies to achieve monthly branch sales and revenue targets
• Monitor sales and KPIs, identify opportunities to increase customer acquisition and retention
• Lead, motivate and manage the branch team; set KPIs and conduct performance reviews
• Provide professional nutrition consultations and develop health-management plans
• Coordinate with doctors, nurses, dietitians, nutritionists for patient journeys
• Plan health talks, workshops and community events to grow branch awareness
• Take ownership of branch revenue and operating performance, manage costs

Skills

Leadership

Nutrition knowledge

Team management

Customer service

Education

Nutrition/ Dietetics or related

Job description

DRV Health & Wellness Sdn. Bhd. is seeking a dynamic Branch Manager / Dietitian / Nutritionist to lead a busy health and wellness centre in Kuala Lumpur. You will own overall branch performance, operations, team development, customer experience and business growth.

The role combines nutrition expertise with strong leadership, sales and service delivery, requiring hands-on management of day-to-day activities, team coaching and community engagement to drive preventive health programs.