Watch Specialist

The Hour Glass; Kampung Malaysia Tambahan; On-site; MYR 36,000 - 60,000; Full time

Job summary

The Hour Glass in Malaysia is seeking motivated individuals with a passion for watches, people and sales to join our luxury retail team. As a watch specialist and ambassador, you will engage clients with specialised knowledge and storytelling to deliver impeccable service experiences.

You will gain access to a proprietary clienteling platform to build long-lasting relationships, participate in a structured learning and development program, and work with industry-leading leaders in the specialty

Qualifications

• Prior experience in the luxury retail sector.
• Experience in client-centric hospitality or service environments.

Responsibilities

• Contribute to team performance
• Engage clients with specialised knowledge and story-telling capabilities
• Establish and deepen long lasting relationships with clients

Skills

Sales

Customer service

Storytelling

Watch knowledge

Client relationship

Job description

We are seeking highly motivated, outgoing, curious and client focused individuals with a strong passion for creating impeccable service experiences. As a watch specialist and an ambassador of The Hour Glass, you shall ensure that every client is treated with dignity and respect. You will strive to discover your clients’ needs and engage them with your specialised knowledge and story-telling capabilities. We also provide you with a proprietary clientelling platform to establish and deepen long lasting relationships with your clients.

Apart from a competitive remuneration package, we provide our team members with a structured learning and development program that nurtures you throughout your career. You will have the opportunity to work with some of the most talented and inspirational leaders within the specialty watch sector and have access to an array of career opportunities within our network.

About the Role

This is an opportunity for those who thrive in a fast-paced environment and who are passionate about watchmaking, people and sales. With a commercial mindset, a willingness to learn and a flair for forming meaningful relationships, you will contribute to team performance.

We value forward thinking individuals committed to improving themselves and who are eager to harness their creativity and skillsets. Extra points if you are already a watch geek.

Responsibilities

• Contribute to team performance
• Engage clients with specialised knowledge and story-telling capabilities
• Establish and deepen long lasting relationships with clients

Qualifications

• Prior experience in the luxury retail sector
• Open to those with a strong track record operating within a client-centric hospitality or service environment.