Waiter/Waitress

Just Pets; Malaysia; On-site; MYR 13,000 - 20,000; Part time

Job summary

Just Pets in Selangor, Malaysia, is looking for a friendly part-time server to greet guests, take orders, and coordinate with kitchen staff for timely service. You will assist with seating, reservations, and table setup, while maintaining cleanliness and high hygiene standards.

Ideal candidates communicate well in English and Bahasa Malaysia, handle pressure, multitask across dining duties, and deliver attentive, professional service to every guest during peak hours and Ramadan periods.

Qualifications

• Previous experience in a customer service role, preferably in the F&B.
• Strong communication and interpersonal skills.
• Able to communicate in English and Bahasa Malaysia.
• Ability to work well under pressure and multitask in a fast-paced environment.
• Attention to detail and a focus on providing high-quality service to customers.
• Availability to work flexible hours, including evenings, weekends, holidays and Ramadhan month.

Responsibilities

• Greet customers as they enter and assist with seating arrangements.
• Provide menus and answer questions about menu items, specials, or promotions.
• Take orders accurately and relay to kitchen or bar staff promptly.
• Manage reservations and seating plans, confirm bookings, and prepare seating.
• Coordinate with kitchen and serving staff to ensure timely service for reserved tables.
• Set up and arrange tables and chairs, keep area clean and presentable.
• Monitor tables during service and reset after customers depart.
• Assist with bussing tables and maintaining dining area cleanliness.
• Address customer inquiries, complaints, or requests promptly and professionally.
• Anticipate customer needs and provide attentive service to enhance dining experience.
• Adhere to health and safety regulations and report hazards to supervision.
• Communicate effectively with kitchen, bartenders, and floor staff for seamless service.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

Primary/Secondary education

Job description

• Greet customers as they enter the establishment and assist them with seating arrangements.
• Provide menus and answer any questions regarding menu items, specials, or promotions.
• Take customer orders accurately and relay them to the kitchen or bar staff promptly.
• Manage reservations, including recording bookings, confirming reservations, and preparing seating arrangements if applicable
• Coordinate with the kitchen and serving staff to ensure timely service for reserved tables.
• Set up and arrange tables and chairs according to the seating plan and ensure they are clean and presentable.
• Monitor tables throughout service to ensure they are cleared and reset promptly after each customer leaves.
• Assist with bussing tables, removing used dishes, and maintaining cleanliness in the dining area.
• Address customer inquiries, complaints, or requests promptly and professionally.
• Anticipate the needs of customers and provide attentive service to enhance their dining experience.
• Adhere to health and safety regulations, including proper food handling, sanitation, and hygiene practices.
• Report any safety hazards or concerns to the floor manager or supervisor immediately.
• Communicate effectively with kitchen staff, bartenders, and other floor staff to ensure seamless coordination during service.
• Wipe all washed cutleries and glasses and keep at station all time.

Requirements

• Previous experience in a customer service role, preferably in the F&B
• Strong communication and interpersonal skills.
• Able to communicate in English & Bahasa Malaysia.
• Ability to work well under pressure and multitask in a fast-paced environment.
• Attention to detail and a focus on providing high-quality service to customers.
• Availability to work flexible hours, including evenings, weekends, and holidays and Ramadhan month.

Qualification

Primary/Secondary School/SPM/"O" Level , Higher Secondary/STPM/"A" Level/Pre-U , Professional Certificate

Job Location: Selangor

Employment Type: Part-Time

Age Range of Candidate: -

Years of Experience: 0

Monthly Salary: -

Just Pets, based in Selangor, Malaysia, offers a diverse range of healthy, ethically sourced pets, including dogs, cats, reptiles, rabbits, and aquatic fishes, all ready for loving homes. Discover your perfect companion today!