VP, Transaction Capture Senior Manager (Open)

Citigroup Inc.; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Citigroup Inc. in Kuala Lumpur seeks a Senior Transaction Capture Manager to lead multiple teams and steward end-to-end transaction capture processes, budgeting, planning, and strategic implementation.

You will coordinate with Front Office Sales and Trading, oversee pre-settlement activities, and drive KPIs, SLAs, and risk controls across the desk. The role requires 6–10 years of related experience, SME credentials, and strong project management, communication, and problem-solving skills in a

Qualifications

• 6-10 years of experience in a related role.
• Subject Matter Expert in multiple or specific skill sets, business areas or products.
• Demonstrated project management skills.
• Ability to work under pressure and meet deadlines.
• Clear and concise written and verbal communication.
• Attention to detail and intermediate problem solving skills.

Responsibilities

• Provide analytical and administrative support to Front Office Sales and Trading and act as an advisor or coach to new or junior staff.
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions.
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts.
• Develop and implement business initiatives, client solutions, and/or projects affiliated with pre-settlement processes and transaction capture.
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables and plan, budget and form policies for own area.
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken.
• Develop and implement business plans, policies and procedures and support a range of internal and external clients.
• Oversee performance of pre-settlement capture activities and define, develop, implement and track KPIs and SLAs.
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements.
• Conduct discovery and due diligence activities with clients to solve complex client queries.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, escalating, managing and reporting control issues with transparency.

Skills

Project management

Communication

Attention to detail

Pressure management

Leadership

Education

Bachelor's degree

Master's degree preferred

Job description

The Transaction Capture Sr Manager is a senior management level position responsible for managing multiple teams through other managers, in coordination with the Transaction Capture team. The overall objective of this role is to oversee the end results, budgeting, planning and implementation of the functional strategy.

Responsibilities:

• Provide analytical and administrative support to Front Office Sales and Trading and act as an advisor or coach to new or junior staff
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
• Develop and implement business initiatives, client solutions, and/or projects affiliated with pre-settlement processes and transaction capture
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables and plan, budget and form policies for own area
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken
• Develop and implement business plans, policies and procedures and support a range of internal and external clients
• Oversee performance of pre-settlement capture activities and define, develop, implement and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements
• Conduct discovery and due diligence activities with clients to solve complex client queries
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in a related role
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environmentConsistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Education:

• Bachelors degree/University degree or equivalent experience
• Masters degree preferred

Job Family Group: Operations - Transaction Services

Job Family: Transaction Capture Services

Time Type: Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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