VP, Transaction Capture Senior Manager (Open)

Citi; Kampung Malaysia Tambahan; On-site; MYR 300,000 - 540,000; Full time

Job summary

Citi in Kuala Lumpur seeks a Senior Manager to oversee Transaction Capture activities, coordinating multiple teams and driving strategic initiatives across pre-settlement processes.

The role focuses on risk-aware leadership, process improvement, and ensuring timely, accurate deliverables for Front Office Sales and Trading. A strong background in project management and financial services is preferred.

Qualifications

• PM experience in a management role or similar capacity.
• Strong communication and interpersonal skills.
• Ability to deliver accurate work under tight deadlines.
• Proven track record in project management and stakeholder coordination.
• Experience in financial services operations a plus.

Responsibilities

• Provide analytical and administrative support to Front Office Sales and Trading.
• Maintain position records with desk assistants and trade processing functions.
• Support trade capture management and settlement forecasts.
• Develop and implement business initiatives for pre-settlement processes.
• Oversee KPIs and SLAs for capture activities and related deliverables.
• Identify process improvements to enhance client service and reduce costs.
• Conduct due diligence activities with clients to resolve complex queries.
• Assess risk and ensure compliance with laws and firm policies.

Skills

Project management

Communication

Attention to detail

Under pressure

Education

Bachelor's degree

Master's degree preferred

Job description

The Transaction Capture Sr Manager is a senior management level position responsible for managing multiple teams through other managers, in coordination with the Transaction Capture team. The overall objective of this role is to oversee the end results, budgeting, planning and implementation of the functional strategy.

Responsibilities

• Provide analytical and administrative support to Front Office Sales and Trading and act as an advisor or coach to new or junior staff
• Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
• Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
• Develop and implement business initiatives, client solutions, and/or projects affiliated with pre-settlement processes and transaction capture
• Oversee the volume, quality, integrity, timeliness and delivery of complex deliverables and plan, budget and form policies for own area
• Analyze issues with transaction capture and related functions where direction is needed, and actions must be recommended / taken
• Develop and implement business plans, policies and procedures and support a range of internal and external clients
• Oversee performance of pre-settlement capture activities and define, develop, implement and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Identify opportunities to improve processes, client service, control, and cost reduction and implement improvements
• Conduct discovery and due diligence activities with clients to solve complex client queries
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 6-10 years of experience in a related role
• Subject Matter Expert in multiple or specific skill sets, business areas or products preferred
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills

Education

• Bachelors degree/University degree or equivalent experience
• Masters degree preferred

Job Family Group

Operations - Transaction Services

Job Family

Transaction Capture Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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