Visa Consultant (Mandarin Speaker)

My PR Program Sdn Bhd; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A visa consultancy firm in Kuala Lumpur is seeking a motivated Visa Consultant to guide clients through the visa application process. The ideal candidate must be fluent in Mandarin and English, possess excellent communication skills, and demonstrate strong organizational abilities. Responsibilities include advising clients on visa options, assisting with application submissions, and maintaining client relationships. This role ensures a professional experience for clients navigating their relocation to Malaysia. Benefits include medical leave, bonuses, and work-life balance.

Benefits

Annual Leave

Medical Insurance

Overtime Pay

Work-Life Balance

Parking Allowance

Qualifications

• Excellent written and verbal communication skills.
• Outgoing personality and professional presentation.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Provide expert advice on visa and residency programs in Malaysia.
• Serve as the first point of contact for client inquiries.
• Assist clients in preparing and submitting visa applications.
• Review and verify application documents for accuracy.
• Keep clients informed about their application status.
• Stay up to date on changes in visa regulations.
• Liaise with immigration authorities and agencies.
• Build and maintain strong client relationships.

Skills

Fluency in Mandarin

Fluency in English

Strong communication skills

Proficient in document handling and data entry

Organisational abilities

Tools

Canva

PowerPoint

Job description

We’re looking for a motivated and outgoing Visa Consultant to join our growing team. You’ll guide clients through the visa application process and ensure a smooth, professional experience from start to finish.

This role requires someone well-spoken, personable, and detail-oriented, with strong communication skills and a customer-first mindset.

Excellent written and verbal communication skills.

Fluency in both Mandarin and English is mandatory.

Any additional language is considered a strong advantage.

Proficient computer skills — including document handling, data entry, and basic design or presentation tools (e.g., Canva, PowerPoint, etc.).

Outgoing personality and professional presentation.

Strong organisational and time management abilities.

Ability to work independently and collaboratively within a team.

This position is open to Malaysian citizens only.

Requirements

• Excellent written and verbal communication skills.
• Fluency in both Mandarin and English is mandatory.
• Any additional language is considered a strong advantage.
• Proficient computer skills — including document handling, data entry, and basic design or presentation tools (e.g., Canva, PowerPoint, etc.).
• Outgoing personality and professional presentation.
• Strong organisational and time management abilities.
• Ability to work independently and collaboratively within a team.
• This position is open to Malaysian citizens only.

Responsibilities

• Provide expert advice on visa and residency programs in Malaysia.
• Serve as the first point of contact for client inquiries about relocation, investment, and long-term stays.
• Assist clients in preparing and submitting visa applications.
• Review and verify application documents for accuracy.
• Keep clients informed about their application status and requirements.
• Stay up to date on changes in visa regulations and policies.
• Liaise with immigration authorities and relevant agencies.
• Build and maintain strong relationships to ensure client satisfaction.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Allowance Provided
• Overtime Pay
• 5 Working Days
• Public Holiday Substitution
• Work-Life Balance
• Staff Appreciation & Rewards
• No overtime work
• EPF
• Parking Allowance
• SOCSO